Start11

Promo offer email

I received an email after starting my 30 day free trial:

Don't wait for your trial to expire. Activate Start11 for only $6.99 today to continue enjoying the benefits of having the Start menu you love on Windows 10/11.

When I click the link to get the offer the price shown is $10.79!

2,274 views 8 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. Where do you actually located? In the United States?

Thank you.
Basj,
Stardock Community Assistant.

Reply #2 Top

What does it matter where I am located? I was sent the email with the offer and the offer does not appear to be valid.

Reply #3 Top

If you outside of the United States, than, from what I know, that country sales taxed and currency exchange might be calculated in. So, the price will be differ from what written on that email.

Thank you,

Basj,
Stardock Community Assistant

Reply #4 Top

I am outside of the US and I was able to get a generated quote:

Start11 v2

Subtotal                                  US$9.99

Estimated Sales Tax (8%)       US$0.80

Total                                       US$10.79

So as per the Subtotal I'm being quoted $9.99 and not $6.99 as per the email. The sales tax shown in the quote of 8% is correct for my location.

Reply #5 Top

I can't verify that, however, I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Thank you,

Basj,
Stardock Community Assistant

Reply #7 Top

Hi PhilipD,

We've looked into this further, and I will be reaching out to you in PM. 

Thank you much for your feedback.

Adam McGuinness
Customer Support Specialist