Unable to lock fences or take snapshots

Were these features removed or relocated somewhere, I can't find it

from Stardock Forums

Missing the options to "Lock Fences"

How do I lock Fences down now? I use this feature all the time, I hope that it wasn't removed.

I've looked all over and can't find it, the FAQ says make sure you have the newest version of Fences installed which I do.

Would like assistance please, thank you very much.

My screen looks like this when right clicked on the desktop.

lock snapshot snapshots lock fences fences
9,246 views 11 replies
Reply #1 from Stardock Forums Top

Are you pherhaps using another app to customize your right click menu?

Reply #2 from Stardock Forums Top

To the best of my knowledge I'm not, nothing that I've installed or used in a very long time.

I've looked in "Program Files" and "Program Files (x86) and I don't see anything out of the ordinary.

Just to confirm, I went back in time just prior to  installing Fences 5 using Acronis Cyber Protect (backup/restore software) and I can verify that right clicking did indeed work just prior to installing v5 of fences.  This is a new issue to the best of my knowledge.

The only other thing that I know of that might affect the program is the new update that was forced upon me last night at the last moment for Windows 11 Pro.  Thankfully I was able to make a backup of my system just prior to the update.

 

Multiplicity - Control multiple PCs using one keyboard and mouse
Reply #3 from Stardock Forums Top

Quoting fta1135, reply 2

Thankfully I was able to make a backup of my system just prior to the update.
End of fta1135's quote
I am not the expert here, just trying to help, but could you share your Windows version number? (Something like 22H2 19045.3693)

Reply #5 from Stardock Forums Top

Windows is doing the auto update again for a second time since I went back a couple of days in time via the NAS backup.

I'm hesitant to reinstall Fences 5 since it's running in a buggy state on my system.  I use the lock screen feature almost daily.

I appreciate your help :)

Reply #6 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. I too can not find the "Lock Fences" it on my system Fences 5 system. It might have moved somewhere else. However, I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Thanks

Basj,
Stardock Community Assistant

Reply #7 from Stardock Forums Top

Hello again Basj,

Thank you for your prompt reply.  Very much appreciated.  I'm glad that we were able to reproduce my issue today :)

Reply #8 from Stardock Forums Top

Hi Basj,

Would you happen to know if Fences 5.0 newest update fixes the problem of not being able to lock/unlock Fences?

The update description was vague, as it pretty much said "squashing out bugs"... If the new update does not fix this feature then I'll wait for the update that fixes my issue.  Please keep me posted :)

Thank you very much for your time.

ls

Reply #10 from Stardock Forums Top

Thank you Basj,

It worked for me.  I hope the developer officially brings it back instead of a patch scenario.  If they ever took away this functionality I probably wouldn't continue my subscription.  This one feature is very important to me.


Thank you for your time,

ls

Reply #11 from Stardock Forums Top

I believe Dev mentioned somewhere, they are working on a better locking system. Hopefully it be available soon.

Thank you,

Basj,
Stardock Community Assistant