Where can I download fences 4

I have a subscription to fences 4 currently but I don't currently have it on my computer and thought I would download it not knowing about Stardocks new releases of fences 5.

I had my activation keys mailed to me and tried to follow the download link above the activation key but that simply leads me to fences 5 download — for which my activation key does not work — and currently I have no way of downloading fences 4.

15,556 views 15 replies
Reply #4 Top

Quoting DrJBHL, reply 3




That choice is less secure than doing it the way JanOscar suggested.

End of DrJBHL's quote

I actually ran into the same problem. If you upgraded from Fences 3 to Fences 4 the download link is now only for Fences 5, the fences 4 upgrade link is missing.

This is the only way I found to get Fences 4 back currently

Reply #5 Top

Quoting PhoenixRising1, reply 4

This is the only way I found to get Fences 4 back currently
End of PhoenixRising1's quote

Should be in your account:

Your avatar (top bar)>downloads>

Object Desktop Manager tab>View Individual Downloads.

Reply #6 Top

Quoting DrJBHL, reply 5


Quoting PhoenixRising1,

This is the only way I found to get Fences 4 back currently



Should be in your account:

Your avatar (top bar)>downloads>

Object Desktop Manager tab>View Individual Downloads.

End of DrJBHL's quote

Not everyone has OD,

my Fences 4 was upgraded using my older account here which never had OD

Reply #7 Top

Quoting PhoenixRising1, reply 6

Not everyone has OD,
End of PhoenixRising1's quote

Phoenix1, that's a webpage. Everyone has it and that tab is visible to everyone, whether you installe the manager app or not.

What's listed as available varies by purchase. Did you try navigating to the page via your avatar on the top bar>downloads?

Reply #8 Top

So what I have in my downloads exactly is a download link of Fences 2 which I upgraded to Fences 4. I did not purchase Fences 4 I upgraded Fences 2 to Fences 4. For whatever reason Fences 4 never ended up in "my downloads"but instead can only be found under "order history" which lists a "key" and a download link above it that says Fences 4 but is actually just Fences 5

I am not sure why it behaves this way because when I upgraded start 11 to start 11v2, I do have both of the links in my downloads

Reply #9 Top

Step 1

 

Step 2

Reply #10 Top

Quoting PhoenixRising1, reply 8

So what I have in my downloads exactly is a download link of Fences 2 which I upgraded to Fences 4. I did not purchase Fences 4 I upgraded Fences 2 to Fences 4. For whatever reason Fences 4 never ended up in "my downloads"but instead can only be found under "order history" which lists a "key" and a download link above it that says Fences 4 but is actually just Fences 5

I am not sure why it behaves this way because when I upgraded start 11 to start 11v2, I do have both of the links in my downloads
End of PhoenixRising1's quote

Ahhh...OK...then you should open a Support ticket, I believe. Not sure of the link for that but I think it should be one related to your account. I'll pm basj with the link to this thread so he can help you more effectively. In the future, it'd be a good practie to save your installers...

Reply #11 Top

Quoting DrJBHL, reply 10

it'd be a good practie to save your installers...
End of DrJBHL's quote

On that part I agree. I have a stardock folder going now so it shouldnt be an issue in the future. I do have Fences 4 working now so I think I am good. However we will see if OP has his issue resolved as well.

Reply #12 Top

Quoting PhoenixRising1, reply 11


Quoting DrJBHL,

it'd be a good practie to save your installers...



On that part I agree. I have a stardock folder going now so it shouldnt be an issue in the future. I do have Fences 4 working now so I think I am good.

End of PhoenixRising1's quote

I pm'd basj, anyway.  :)

Reply #13 Top

Quoting PhoenixRising1, reply 6

Not everyone has OD,

my Fences 4 was upgraded using my older account here which never had OD
End of PhoenixRising1's quote

If you don't have OD, it should be listed in your account download page: https://store.stardock.com/myaccount/products. If it do not appear there, than it might be under different account.  You can raise support ticket using the link below, use the product not receive or ask a question option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant

Reply #14 Top

that's so annoying. make it harder to download, create more friction for your those who've been with you since Fences 1.0  -- loyalty is dead.

Reply #15 Top

Quoting 8koposidik, reply 14

that's so annoying. make it harder to download, create more friction for your those who've been with you since Fences 1.0  -- loyalty is dead.
End of 8koposidik's quote

Hello,
Sorry to hear you are having issues. But, I am not clear on your issue. If you have Fences since Fences v1. And you purchased Fences 2, 3, 4 etc as standalone purchased. I believe all of the Fences version should be available in your account page, no? I checked my account page and I still see my Old Windowblinds 2 still listed in there. Next to my Windowblinds 8 and 10 upgrade.

Thank you.
Basj,
Stardock Community Assistant.