Installing Fences 4 on my new home PC (old one died) while it's already on my work laptop

It was installed on both my old home PC and work laptop, but I can't reinstall it on my new home PC.

My old home PC died and I built a new one, but cannot reinstall Fences 4.  I get the "can't install because it is on another computer" error when I enter the product key.  When I go to store.stardock.com/myaccount/products/ and try to deactivate it from my old pc, I can't.  It only shows it activated on my work laptop.  I am supposed to be able to have one license and use it on one personal computer and one work computer, which is what I had with my old PC.  How can I get it onto my new PC?  Thanks!

6,899 views 2 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. But, need to know if you have one key that tight to one activation, two or more? From what I know if you purchase Fences it can be activate on one system only. Unless you purchase upgrade additional license for it or you purchase the multi-device activation pack.

Thanks
Basj,
Stardock Community Assistant.

Reply #2 Top

I didn't realize 4 didn't have the same dual-installation feature as 3.  Thanks, I just purchased another license.