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Maaj4636
Maaj4636
Join Date 01/0001
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AMD Software: Adrenalin Edition + Start11 / Taskbar Icon Display issue

September 10, 2023 6:38:01 AM from Stardock ForumsStardock Forums

Hi,

Taskbar icon for AMD Software: Adrenalin Edition is generic instead of AMD icon when running Start11. On software update, will be correct temporarily. When pinning the icon to taskbar, remains correct until reboot. Then opening AMD Software: Adrenalin Edition will open new pin in parrallel which is generic. Tried reinstalling Start11, reinstalling AMD software, issue remains. Deactivating Start11 solves issue.

Any advice to solve? Thank you.

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Maaj4636
basj
Join Date 03/2001
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Reply #1 September 10, 2023 7:44:51 AM
from Stardock ForumsStardock Forums

Hello,
Need more information on your system and your issue. Please refer here: https://support.stardock.com/space/SHC/1387003915/Contacting+Stardock+About+Start+Product+Issues

Thank you,

Basj,
Stardock Community Assistant

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Maaj4636
Maaj4636
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Reply #2 September 10, 2023 8:36:48 AM
from Stardock ForumsStardock Forums

Windows 11 Version 22H2 (OS Build 22621.2215)

AMD Software version 23.9.1

Latest Start11 version (through Steam)

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Maaj4636
basj
Join Date 03/2001
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Reply #3 September 10, 2023 9:22:22 AM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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Maaj4636
sdrohan
Join Date 10/2012
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Reply #4 September 15, 2023 9:01:16 AM
from Stardock ForumsStardock Forums

Is this the only icon that you see this with?

Sean Drohan
Stardock Product Lifecycle Manager

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Maaj4636
Maaj4636
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Reply #5 September 15, 2023 9:36:54 AM
from Stardock ForumsStardock Forums

Yes. Displays correctly as soon as i revert to windows default taskbar. I've tried uninstalling start11, reinstalling AMD software, issue persists.

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Maaj4636
sdrohan
Join Date 10/2012
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Reply #6 September 15, 2023 10:53:54 AM
from Stardock ForumsStardock Forums

Quoting Maaj4636,
reply 5

Yes. Displays correctly as soon as i revert to windows default taskbar. I've tried uninstalling start11, reinstalling AMD software, issue persists.

That it's unique to just that product has me wanting to look at it specifically.

When its not rendering correctly, if you restart Windows Explorer, does it then render correctly:

Sean Drohan
Stardock Product Lifecycle Manager

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Maaj4636
Maaj4636
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Reply #7 September 15, 2023 10:58:58 AM
from Stardock ForumsStardock Forums

No it doesn't. Restarting explorer has no effect.

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Maaj4636
sdrohan
Join Date 10/2012
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Reply #8 September 15, 2023 3:34:02 PM
from Stardock ForumsStardock Forums

I was able to reproduce the issue.  It only seems to happen with the Enhanced taskbar on:

https://cdn.stardock.us/support/uploads/2023-09-15_15-26-08.mp4

I have reported it internally.

Internal ref: ODNT-7213

Thanks for the feedback

Sean Drohan
Stardock Product Lifecycle Manager

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