Paid invoice but I don't have Fences 4 in my order list

from Stardock Forums

Hello, I paid the invoice two days ago, but I have not yet received a link or other instruction to install the paid software.

My order identification is:STARDOCK230823-2743-33615

Ref. number is : 093708357359

If you send me some contact e-mail I will send you payment confirmation from my bank.

 

Thanks

accounts and activation help
2,017 views 1 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use the product not receive option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

 

Thanks
Basj,
Stardock Community Assistant