Explorer crashing

Hello, I upgraded to Windows 11 and purchased Start11 immediately.

But after some days explorer has begun crash every day, especially when I click on the taskview switcher icon:

  • Faulting application name: Explorer.EXE, version: 10.0.22621.1344, time stamp: 0x7e4082a9
  • Faulting module name: WindowsInternal.ComposableShell.Experiences.Switcher.dll, version: 10.0.22621.1344, time stamp: 0x9a51a0de
  • Exception code: 0xc0000005
  • Fault offset: 0x0000000000050dbf
  • Faulting process id: 0x0x286C
  • Faulting application start time: 0x0x1D970F67567800D
  • Faulting application path: C:\WINDOWS\Explorer.EXE
  • Faulting module path: C:\Windows\ShellComponents\WindowsInternal.ComposableShell.Experiences.Switcher.dll
  • Report Id: bc14d9eb-b74a-4298-9a4c-0f57d612da30

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The shell stopped unexpectedly and explorer.exe was restarted.

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Fault bucket 1952542367184157302, type 4

Event Name: APPCRASH

Response: Not available

Cab Id: 0

 

Problem signature:

P1: Explorer.EXE

P2: 10.0.22621.1344

P3: 7e4082a9

P4: WindowsInternal.ComposableShell.Experiences.Switcher.dll

P5: 10.0.22621.1344

P6: 9a51a0de

P7: c0000005

P8: 0000000000050dbf

P9:

P10:

 

Attached files:

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.7d32e2ed-9923-4af4-a21e-87d8fb09adba.tmp.WERInternalMetadata.xml

 

These files may be available here:

\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.EXE_28527a65dd710d361e5955328a15cbcd560a8c8_90e6c4f8_c73c4169-eb33-4a6c-96ae-a122eb874d7d

 

Analysis symbol:

Rechecking for solution: 0

Report Id: 820821ef-7bcc-4442-aa18-60706209872b

Report Status: 268435456

Hashed bucket: 4f3261b07741539fab18d2f01ce97a76

Cab Guid: 0

 

It should be added that an hour before the problem, a Windows update took place...

1. Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1385.133.0)

2. 2023-03 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5023706)

3. 2023-03 .NET 6.0.15 Update for x64 Client (KB5024670)

4. Windows Malicious Software Removal Tool - v5.111 (0890830)

5. Lenovo - System - 4.1.21.18

6. 2023-01 Update for Windows 11 Version 22H2 for x64-based Systems (KB4023057)

7. 2022-08 Security Update for Windows II 22H2 for x64-based Systems (KB5012170)

8. Windows Subsystem for Linux WSLg Preview - 1.0.27

 

Start11 works well, but this is annoying. 

Does have anybody same problem and solution?

Thank you,

Jiri

1,812 views 2 replies
Reply #1 Top

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #2 Top

Is the explorer crash happening without Start11 after those windows updates?

 

Paul Scroggins
Associate Technical Support Analyst