Can You Check If I Ordered Something Not On My Download List (Start11 5-Machine)

Maybe under a different email?

I am pretty sure that I recently ordered and downloaded the 5-machine version of Start 11 but it doesn't appear on my personal account pages.   Sp I may have used a different login which I don't seem to be able to find.

Can you help please?

Let me know if you need any other details.

1,736 views 3 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use the product not receive option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant

Reply #3 Top

Glad to help.

Thank you,

Basj,
Stardock Community Assistant