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rmcauley
rmcauley
Join Date 07/2022
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Blank Pinned Taskbar Items in Start11 That I Can't Remove

January 13, 2023 12:49:00 PM from Stardock ForumsStardock Forums

Hello!  I have a few blank icons that have been stuck right now.

Without Start11 the pinned items appear as they should.

I have tried disabling Start11, unpinning the items, and restarting Start11 but the blank icons still appear.

Right clicking the icons produces no menu in which I can remove the items from Start11.

Help?

https://imgur.com/a/zxmr0HH

start menu products
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rmcauley
basj
Join Date 03/2001
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Reply #1 January 13, 2023 8:11:57 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need to know you on Windows 10 or 11? Also need its full version number. Use Winver.exe to get it.

Thanks
Basj,
Stardock Community Assistant.

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rmcauley
rmcauley
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Reply #2 January 14, 2023 6:13:03 AM
from Stardock ForumsStardock Forums

The problem fixed itself after Windows Update ran this morning and my computer rebooted, which is strange since I already tried signing in and signing out as well as a reboot earlier.

Windows is Win11 22H2 22621.1105, but as of now the issue resolved itself, so this thread can be ignored.

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rmcauley
basj
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Reply #3 January 14, 2023 6:45:38 AM
from Stardock ForumsStardock Forums

Great, glad it resolved.

Thank you,

Basj,
Stardock Community Assistant

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rmcauley
19Rby44
Join Date 08/2022
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Reply #4 September 1, 2023 12:46:47 PM
from Stardock ForumsStardock Forums

Great, but I still have the problem on my machine running Windows 11 22H2 22621.2134

The app has been deleted and doesn't show anymore, but there is a blank 'page' in the taskbar that won't go away.

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rmcauley
basj
Join Date 03/2001
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Reply #5 September 1, 2023 8:37:54 PM
from Stardock ForumsStardock Forums

Quoting 19Rby44,
reply 4

Great, but I still have the problem on my machine running Windows 11 22H2 22621.2134

The app has been deleted and doesn't show anymore, but there is a blank 'page' in the taskbar that won't go away.

Hello,
Sorry to hear you are having issues. Need more information.

  1. Start11 version number.
  2. Screenshot of the 'Blank page'

Thanks
Basj,
Stardock Community Assistant.

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rmcauley
19Rby44
Join Date 08/2022
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Reply #6 September 2, 2023 7:59:58 AM
from Stardock ForumsStardock Forums

Start11 is 1.47 (see attached)

Also see the 'Blank page'

Screenprint

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rmcauley
basj
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Reply #7 September 2, 2023 8:10:14 AM
from Stardock ForumsStardock Forums

Hello,

What do you see if you right click on that blank icon? Do you see unpin ....?

Thank you,

Basj,
Stardock Community Assistant

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rmcauley
19Rby44
Join Date 08/2022
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Reply #8 September 2, 2023 9:11:19 AM
from Stardock ForumsStardock Forums

Nothing happens with right click or left click (with left click it just shrinks in size for a while). I can move it within the taskbar but not outside it

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rmcauley
basj
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Reply #9 September 2, 2023 9:46:19 AM
from Stardock ForumsStardock Forums

Does, restart Explorer.exe or reboot remove the blank icons?

Thank you,

Basj,
Stardock Community Assistant

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rmcauley
19Rby44
Join Date 08/2022
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Reply #10 September 2, 2023 10:04:48 AM
from Stardock ForumsStardock Forums

I've closed the computer down overnight and it's still there.

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rmcauley
basj
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Reply #11 September 2, 2023 10:26:01 AM
from Stardock ForumsStardock Forums

Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

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rmcauley
19Rby44
Join Date 08/2022
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Reply #12 September 4, 2023 4:23:13 AM
from Stardock ForumsStardock Forums

Just tried, but unable to run .bat file. Windows keeps asking for an App to run it!

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rmcauley
basj
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Reply #13 September 4, 2023 4:45:50 AM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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rmcauley
sdrohan
Join Date 10/2012
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Reply #14 September 5, 2023 10:41:55 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.

If you uninstall Start11, is the icon pinned to the native Windows Taskbar still?

Sean Drohan
Stardock Product Lifecycle Manager

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rmcauley
19Rby44
Join Date 08/2022
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Reply #15 September 6, 2023 1:43:18 PM
from Stardock ForumsStardock Forums

Just uninstalled Start11 and the blank page icon is still there.

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rmcauley
Jan Oscar
Join Date 12/2002
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Reply #16 September 6, 2023 1:57:31 PM
from Stardock ForumsStardock Forums

Try to go here: C:\Users\YOURUSERNAME\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned

You may need to change "View hidden folders and files" in "Change folder and search settings".

There should be a folder in there called "ImplicitAppShortcuts"

Try to see if one or more shortcut(s) is something you do not have pinned and delete them.

This is for Windows 10, but I think the same applies to Windows 11.

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rmcauley
19Rby44
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Reply #17 September 7, 2023 4:52:26 AM
from Stardock ForumsStardock Forums

I thought I had replied to this post but it isn't here - so here goes again!

After a reboot the blank icon was still there on plain Windows, but now when right clicking it told be the name of the parent app and also allow me to unpin from Taskbar (neither of these were available in Start 11). This I've done and the icon has gone - I'll reload Start and see if all is still well.

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rmcauley
19Rby44
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Reply #18 September 7, 2023 5:13:28 AM
from Stardock ForumsStardock Forums

Latest update......... I rebooted after deleting Start11 and the blank icon was still there - however this time when I right clicked on the blank icon it told be what it had been sync'ed with and allowed me to unpin it from the task bar. And it has gone. I'll now reload Start and see what happens.

Reloaded Start - but had lots of resetting to do - icon sizes and the positioning of windows backdrop icons. But at last the blank icon has vanished!

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rmcauley
19Rby44
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Reply #19 September 7, 2023 5:14:10 AM
from Stardock ForumsStardock Forums

I had replied but it disappeared somewhere!!

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rmcauley
Jan Oscar
Join Date 12/2002
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Reply #20 September 7, 2023 5:19:00 AM
from Stardock ForumsStardock Forums

Quoting 19Rby44,
reply 18

But at last the blank icon has vanished!

Great to hear you got it solved!

Quoting 19Rby44,
reply 19

I had replied but it disappeared somewhere!!

That might be a browser glitch or something, but thanks for letting us know.

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rmcauley
FiatMihi
Join Date 06/2024
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Reply #21 June 12, 2024 10:36:12 AM
from Stardock ForumsStardock Forums

I'm having this problem now and cannot figure out how to remove the blank page icon from the taskbar. I'm running Win 11.

When I right-click the blank page, there is no menu that comes up. Right-clicking does nothing at all, no response at all.

 

How do I remove this pinned blank page?

 

Edition Windows 11 Pro

Version 23H2

Installed on ‎10/‎12/‎2022

OS build 22631.3737

Experience Windows Feature Experience Pack 1000.22700.1009.0

 

 

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rmcauley
FiatMihi
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Reply #22 June 12, 2024 10:37:09 AM
from Stardock ForumsStardock Forums

This is my Stardock version:

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rmcauley
basj
Join Date 03/2001
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Reply #23 June 12, 2024 11:13:54 AM
from Stardock ForumsStardock Forums

Quoting FiatMihi,
reply 21

I'm having this problem now and cannot figure out how to remove the blank page icon from the taskbar. I'm running Win 11.



When I right-click the blank page, there is no menu that comes up. Right-clicking does nothing at all, no response at all.

 How do I remove this pinned blank page?
Edition Windows 11 Pro

Version 23H2

Installed on ‎10/‎12/‎2022

OS build 22631.3737

Experience Windows Feature Experience Pack 1000.22700.1009.0


Hello,
Sorry to hear you are having issues. Please try those steps suggested and taken mentioned above.

Thank you.
Basj,
Stardock Community Assistant.

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