Hello,
Sorry to hear you are having issues. Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest Fences 4 version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

Need more information on your system.

1. Windows 10 full version number. Use Winver.exe to get them. and
2. Try review this thread, https://forums.stardock.com/502301.

Thank you,

Basj,
Stardock Community Assistant

Note that i also tried installing Fences in Sandbox mode, it did not allow me to enable fences after install, after reboot it loses all changes to windows(sandbox VM)

No message, just doesn not happen.

Tried to reboot the sandbox then fences was gone.

Would you like to anydesk to my Pc to try and fix?

No Defender or Avg free

Hi, ive used fences for many years now. Was on version 3, it started to gove me this problem a few weeks ago. So i though fences 4 might have had a fix for this. So i purchased fences 4, however still the same issue.

So i your method to clean uninstall and install fresh copy, created new fences , Same issue.

No older snapshots anymore at all.

Had to create new ones. 

The question then is, what did you do to change your system 'a few weeks ago'.

Is this system in a corp environment?

Are you syncing your desktop to OneDrive?  If so, stop it and see if it persists.

Sean Drohan
Stardock Product Lifecycle Manager

GeraldPakree,

Are you also using Start11 and WindowsBlinds11?

If you were able to 'create new ones' that means Fences loaded its default set of Fences without issue, yes?

If so, for any new Fences you are creating, are they Folder portals?  If also true, and you create all your fences but NOT any folder portals, does your system reboot without issue?

Sean Drohan
Stardock Product Lifecycle Manager

Ok, so let's lay out some scenarios and you tell me where it gets hosed.

1) Install Fences 4, do not change anything (no new Fences, no new icons), reboot several times, and everything is fine. True\False?

2) Install Fence 4 and the Desktop freezes immediately or cant enable at all. True \ False?

3) Create a folder on the Desktop, cut \ paste ALL icons on the desktop into it (minus system ones - Trash, My Computer, etc). Install Fences. Everything is fine. True \ False?

4) If everything is fine for #3, as you create Fences and 1 by 1 move icons to them. It gets hoses when I move X icon. True \ False?

The effort for the last two is to determine if a specific icon (or set of) is causing Fences problems.  For example, if an icon is to a network location that it cant resolve or is not available.

Sean Drohan
Stardock Product Lifecycle Manager

Hi I can confirm this bug, I also added a network shortcut recently and when the network shortcut is unavailable (ie the netwok device is offline) it gets stuck in a crash loop. Removing the network shortcut fixed this. Please fix this!

End