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Snacko
Snacko
Join Date 12/2003
+3

Renaming Filenames are Invisible in Portals

December 13, 2022 11:26:55 AM from Stardock ForumsStardock Forums

I first noticed this about 4-5 days ago.  When I try to rename a file that is within a Folder Portal Fence, the text is all dark, or invisible, and the background is also.  So it is impossible to read.  Here is a short video of it..  I have uninstalled F4 and reinstalled it.  Tried changing some display/color/fade/transparency settings.  Nothing worked.

fences
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Snacko
basj
Join Date 03/2001
+1600 sdemployee
Reply #1 December 13, 2022 7:16:51 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Do you have HDR turned "on" for that monitor? If you do, as a test, turn it off and try again. Report back.

Thanks
Basj,
Stardock Community Assistant.

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Snacko
Snacko
Join Date 12/2003
+3
Reply #2 December 13, 2022 7:27:45 PM
from Stardock ForumsStardock Forums

Yes, it was on.  When I turned it off, the problem was fixed.  I could see the text when editing.

So, is there a fix for this?  Or do I just always have to have HDR off?

Thanks.

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Snacko
basj
Join Date 03/2001
+1600 sdemployee
Reply #3 December 13, 2022 10:34:04 PM
from Stardock ForumsStardock Forums

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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Snacko
rharris2
Join Date 12/2013
0
Reply #4 February 16, 2024 6:09:25 PM
from Stardock ForumsStardock Forums

This is still an issue in Fences 5.04.

Happens on my 4k monitor and a 4k TV with HDR activated.

 

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Snacko
basj
Join Date 03/2001
+1600 sdemployee
Reply #5 February 17, 2024 1:17:36 AM
from Stardock ForumsStardock Forums

Quoting rharris2,
reply 4

This is still an issue in Fences 5.04.

Happens on my 4k monitor and a 4k TV with HDR activated.

Hello,
I have forwarded this issue again to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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Snacko
ChrisAnonymous
Join Date 09/2018
0
Reply #6 March 27, 2024 12:12:09 PM
from Stardock ForumsStardock Forums

I've had the same issue for at least 3-6 months now. But I hadn't experienced this in the 5+ years previously when using fences.

Tried clean boot, HDR is unsupported/disabled, and any other troubleshooting suggested in similar threads.

I've seen this issue echoed in Stardock forums as far back as January 2021 and I'm surprised no one has a fix for this or has even identified the cause.

OS Windows 11 Pro x64 (10.0, Build 22621)

Fences Version: v4.0.7.3 as well as after upgrade to latest v5

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Snacko
ChrisAnonymous
Join Date 09/2018
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Reply #7 April 2, 2024 4:11:42 PM
from Stardock ForumsStardock Forums

Following up to share the solution I discovered for this issue on my devices.

1. Navigate to System > Display > Advanced display
2. Disable "Automatically manage color for apps"

And that's it! I was able to reproduce and resolve this issue on different monitors and computers, so hopefully this works for someone else too.  

Cheers

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Snacko
basj
Join Date 03/2001
+1600 sdemployee
Reply #8 April 2, 2024 9:59:13 PM
from Stardock ForumsStardock Forums

Quoting ChrisAnonymous,
reply 7

Following up to share the solution I discovered for this issue on my devices.

1. Navigate to System > Display > Advanced display
2. Disable "Automatically manage color for apps"



And that's it! I was able to reproduce and resolve this issue on different monitors and computers, so hopefully this works for someone else too.  

Cheers

Really appreciate your input on this. I forwarded your finding/suggestion to Support for their review on this one.

Thank you,

Basj,
Stardock Community Assistant

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