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Haflinger236
Haflinger236
Join Date 01/0001
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There seems to be a problem with the app.

December 7, 2022 10:29:22 PM from Stardock ForumsStardock Forums

When Tiles opens, the Pages window is empty. I'm assuming there should be something there to select to setup the Tile.  Is this a bug?

tiles
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Haflinger236
basj
Join Date 03/2001
+1598 sdemployee
Reply #1 December 7, 2022 11:37:55 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need to know more on your system.

  1. You on Windows 7,8 10 or 11? Also need to know Windows full version number. Use Winver.exe to get that.
  2. Tiles version numbers.
  3. Please post a screenshot of the Empty page you looking at.

Thanks
Basj,
Stardock Community Assistant.

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Haflinger236
Haflinger236
Join Date 01/0001
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Reply #2 December 8, 2022 8:43:35 AM
from Stardock ForumsStardock Forums

Windows 11

Windows version: 22H2(OS Build 22621.819)

Stardock Tile 2.0

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Haflinger236
basj
Join Date 03/2001
+1598 sdemployee
Reply #3 December 8, 2022 9:09:24 AM
from Stardock ForumsStardock Forums

First, do know that Tiles is not yet compatible with Windows 11 as mentioned here: https://forums.stardock.com/505717/stardock-app-compatibility. I installed Tiles on my Windows 11 system just for the test. And I don't see your issue on my system.

Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

 

 

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Haflinger236
Haflinger236
Join Date 01/0001
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Reply #4 December 8, 2022 10:24:17 AM
from Stardock ForumsStardock Forums

Did the purge. Downloaded the app from the webpage link, installed it and it works fine.

I have installed all apps previously from Object Desktop app. I will uninstall it and download a version from the same website I got the Tiles app from. I will reinstall problem apps from the website.

The new version also allows me to choose an installation location which I could not do in the previous version.

Thanks. I think this takes care of it. Nice product.

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Haflinger236
basj
Join Date 03/2001
+1598 sdemployee
Reply #5 December 8, 2022 10:43:15 AM
from Stardock ForumsStardock Forums

Great, glad it work.

Thank you,

Basj,
Stardock Community Assistant

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