Sorry to hear you are having issues. Need to know, what is your Start11 version? If you not yet using the Start11 V1.34 Beta. Uninstall the current version, reboot immediately, reinstall the Start11 V1.34 Beta, reboot again. Retest and report back.
Use this guide on how to get the V1.34 Beta : https://forums.stardock.com/515472
Stardock Community Assistant.