Hello,
Sorry to hear you are having issues. Need to know more on your system.

1. You on Windows 7,8,10 or 11? Also need to know its full version number. Use Winver.exe
2. Installed Fences version number.
3. Monitor resolution and scaling (100%,125%,150% etc)
4. Desktop icons size set

Thanks
Basj,
Stardock Community Assistant.

Full version numbers please. Something like below. Example: Win11 V22H2 (OS Build 22621.674)

Please check, for Win10 right click on desktop-> view and you will see something like my screenshot above: The dot will show you where your icons size is at.

Thank you,

Basj,
Stardock Community Assistant

Great, thanks for that information. I tested your issue on my Windows 10 system and I cannot reproduce your issue on my system. Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

uninstall/reinstall did not help.  I did discover, though, that large icon size does not have the issue, but as the icon sizes decreases (ctrl+scroll wheel) eventually the icons go into the hidden second column.

No, classic icons the hidden second column still exists.  I have to go somewhere between medium and large, which is way way too big for actual use.

Have you tried the purge and reinstall steps as I mentioned in reply#5? Do know that, uninstall and reinstall is not the same as purge and reinstall.

Thank you,

Basj,
Stardock Community Assistant

Please try cleanboot: https://forums.stardock.com/486084/fences-support-faq#cleanboot

Thank you,

Basj,
Stardock Community Assistant

The Fences icon sizes do change with the CTRL resize.  However, the issue is present whether I use the CTRL method or simply select a predefined size, such as "classic icons."  It only goes away when using large icons, as stated above.

Clean boot did not make a difference.

I obviously can't see the source code, but I suspect there is something unique about my system, perhaps the graphics card or something, where the column calculation is less than minimum snap size.  So when I set it to a one column width, let's say that's 50 pixels.  But the column calculation says a column is actually 48 pixels, so it incorrectly creates two columns.

If I could freely size the column below what it thinks is only a single column wide, I could work around the issue, but it does not let me.

It's been a full year and this bug still exists, no response from support.  No response via email or forums.  Does Stardock even support their products?  I was considering buying Start11 but I think I'm going to instead never buy from Stardock again.  They don't ever fix bugs.

Hello,
Sorry to hear you are having issues. As mentioned on your other post the Fences 4 Dev is currently look at this issue. Appreciate your patience and all your feedback in this issue.

Thanks
Basj,
Stardock Community Assistant.

I saw there was an update for Fences v4 and I got excited and thought this issue might finally be fixed after nearly two years after it was reported.  But nope.  It is not.  Issue is still present.  It seems the latest v4 version exists only to nag us to upgrade to Fences v5 for $30 (!!!!!).  I've learned my lesson, though.  Stardock will never fix bugs, just make new versions and try to extract more money out of you.  If you reach out to their support, they tell you to post in the forums, so other users can help you and they don't have to spend any time actually supporting their product.  But if it's a bug, other users can't help you.  Stardock has to fix the bug.  And they won't.  So what have I actually learned?  I've learned to never buy Stardock again.