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Lothos
Lothos
Join Date 04/2006
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Hovering over open application shows small window in wrong place

November 5, 2022 7:47:47 AM from Stardock ForumsStardock Forums

If you turn "Use custom start button image" off everything works fine

 

If you turn it on (with dual monitors) and you have applications open. If you hover the mouse over the taskbar so you see the small window pop-up above it the window will instead show up all the way to the left instead of right above it.

start menu products
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Lothos
basj
Join Date 03/2001
+1449 sdemployee
Reply #1 November 5, 2022 8:00:10 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need more information on your system and issue.

  1. Need to know you on Windows 10 or 11? Also need its full version number, please. Use Winver.exe.
  2. Start10 or 11? and its version number too.

Thanks
Basj,
Stardock Community Assistant.

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Lothos
Lothos
Join Date 04/2006
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Reply #2 February 19, 2023 7:45:15 AM
from Galactic Civilizations IV ForumsGalactic Civilizations IV Forums

Quoting basj,
reply 1

Hello,
Sorry to hear you are having issues. Need more information on your system and issue.

 

    1. Need to know you on Windows 10 or 11? Also need its full version number, please. Use Winver.exe.

 

    1. Start10 or 11? and its version number too.

 


Thanks
Basj,
Stardock Community Assistant.

 

Windows 11, latest version I always keep up to date on all the patches

Start 11, latest version

Just test it and you will see. I have 3 different computers and it happens on all of them when I use dual monitors.

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Lothos
basj
Join Date 03/2001
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Reply #3 February 19, 2023 8:29:55 AM
from Stardock ForumsStardock Forums

I can not reproduce your issue. Here is what I get. What is your Windows 11 full version number? You on Beta or Insider preview version? In the screenshot below, my mouse over the "Winver.exe" button.

Thank you,

Basj,
Stardock Community Assistant

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Lothos
Lothos
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Reply #4 March 22, 2023 1:56:38 PM
from Stardock Games ForumsStardock Games Forums

Sorry for the delayed response, it is very hard to find old posts with the design of these forums.

You will see in one screenshot the menu opens in the correct place and the other (which is monitor 2) the start menu opens up in monitor 2 but the custom folder added to it opens in monitor 1.


Attached are two screenshots. One with opening the menu in each monitor.

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Lothos
basj
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Reply #5 March 22, 2023 9:10:45 PM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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Lothos
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Reply #6 May 27, 2023 5:49:01 PM
from Stardock ForumsStardock Forums

ANy progress on this? Seen at least one patch since I posted this and the issue is still their.

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basj
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Reply #7 May 27, 2023 9:08:10 PM
from Stardock ForumsStardock Forums

Hello again,

Sorry, from what I see, there still no news on this one.

Thank you,

Basj,
Stardock Community Assistant

 

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Lothos
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Reply #8 August 15, 2023 8:44:14 PM
from Stardock ForumsStardock Forums

Quoting basj,
reply 7

Hello again,

Sorry, from what I see, there still no news on this one.

Thank you,

Basj,
Stardock Community Assistant

 

 

Anything on this? Their are lots of people that use dual monitors and this is specific to that. I have 3 PCs that are on dual monitors and all of them have this issue.

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Lothos
basj
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Reply #9 August 15, 2023 9:36:56 PM
from Stardock ForumsStardock Forums

Hello,

Have you update to Start11 V1.47 yet? I see the issue was resolve. Well at least I thought.

But, I do still see there is issue when clicking on those few icons on the left most of that shortcut list. I have forwarded your problem/question again to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Thank you,

Basj,
Stardock Community Assistant

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Lothos
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Reply #10 September 14, 2023 3:12:19 PM
from Stardock ForumsStardock Forums

Sorry for the delayed response, I am updated to 1.47 and the issue is still their. Use a custom menu folder and add that to it, in my  earlier screenshot you can see I created that folder.

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Lothos
basj
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Reply #11 September 14, 2023 8:46:51 PM
from Stardock ForumsStardock Forums

Hello,

I believe Support has bugged this issue internally, hopefully it will resolve soon.

Thank you,

Basj,
Stardock Community Assistant

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Lothos
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Reply #12 November 8, 2023 5:04:23 PM
from Stardock ForumsStardock Forums

This was fixed in V2 so had to pay for the fix.

 

I purchased it but not happy that it was not fixed with V1.

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Lothos
Neil Banfield
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Reply #13 November 8, 2023 5:22:58 PM
from Stardock ForumsStardock Forums

Quoting Lothos,
reply 12

This was fixed in V2 so had to pay for the fix.

 

I purchased it but not happy that it was not fixed with V1.

I think it got fixed as a side effect of the menus being changed to an entirely different system.

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