Opening the Start menu sometimes requires multiple clicks

from Stardock Forums

Hi,

I am running Start11 version 1.25, on Windows 11.

I've started experiencing an issue recently, where sometimes, opening the Start menu may require several clicks. Reproduction can take a while, but is basically done as follows: once the Start menu is shown, I click anywhere on the desktop (this would close the Start menu) and then click the Start button again. Sometimes, it would take three clicks for the Start menu to appear (during these attempts, the menu might flash very briefly and then disappear).

It is noteworthy that I can only reproduce this when clicking on the Start button with my mouse. I am unable to reproduce this behavior when using the Windows key on the keyboard, in order to toggle the Start menu.

Thanks!

start menu products
3,834 views 9 replies
Reply #1 from Stardock Forums Top

Hello,

Sorry to hear you are having issues.

Try uninstall reboot then reinstall reboot , test and report back please .

 


AzDude
Stardock Community Assistant

Reply #2 from Stardock Forums Top

Hi,

Unfortunately, removing and reinstalling Start11 anew does not resolve the issue. In the meantime, I've been able to reproduce the issue on another computer (Windows 11 and Start11 version 1.25 as well).

TouchTasks - Access tasks with ease on Windows touchscreens.
Reply #3 from Stardock Forums Top

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #4 from Stardock Forums Top

If your start button located centred or left aligned and if left do you have a custom start button image?  Also is enhanced taskbar mode in Start11 enabled?

Reply #5 from Stardock Forums Top

Hi Neil,

Thanks for all the hard work.

The Start button is left-aligned and no custom Start button image is set. Enhanced taskbar mode is not enabled. Note that the Start menu opens every time when using the Windows keyboard key; this issue seems to be limited to scenarios where the Start button is being mouse-clicked.

Additionally, I have not been able to reproduce this issue on a Windows 10 machine with Start11 version 1.25 (it seems to be limited to machines with Windows 11).

Thanks!

 

Reply #6 from Stardock Forums Top

Do you have any tools like Actual Window Guard running?

Reply #7 from Stardock Forums Top

Hi,

No, no customization software of any kind – apart from Start11 – is installed or running. The system is completely stock.

Reply #8 from Stardock Forums Top

I just tried to switch from a left-aligned taskbar to centered – and I could not reproduce the issue.  After switching back to a left-aligned taskbar, the issue has become reproducible again.