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Anorax1
Anorax1
Join Date 06/2003
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Legitimate renewal emails

May 30, 2022 4:18:04 AM from Stardock ForumsStardock Forums

I'd just like to confirm the renewal emails from "mailer@fastspring.com" are legitimate? My Google Gmail is flagging them as phishing emails.

accounts and activation help
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Anorax1
basj
Join Date 03/2001
+1443 sdemployee
Reply #1 May 30, 2022 4:21:57 AM
from Stardock ForumsStardock Forums

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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Anorax1
Anorax1
Join Date 06/2003
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Reply #2 August 24, 2022 1:48:01 AM
from Stardock ForumsStardock Forums

I see the Stardock support team is very active - not. 

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Anorax1
basj
Join Date 03/2001
+1443 sdemployee
Reply #3 August 24, 2022 2:08:38 AM
from Stardock ForumsStardock Forums

I am sorry, but, I am not sure what happened here. I re-forward your question to Support.

Once again sorry.

Basj,
Stardock Community Assistant

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Anorax1
Anorax1
Join Date 06/2003
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Reply #4 May 10, 2023 7:55:38 AM
from Stardock ForumsStardock Forums

Any update to my original question after 9+ months?    

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Anorax1
TPScroggins
Join Date 03/2022
+82 sdsupport
Reply #5 May 10, 2023 8:41:08 AM
from Stardock ForumsStardock Forums

FastSpring is our payment processor

 

Paul Scroggins
Associate Technical Support Analyst

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