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mdbriscoe
mdbriscoe
Join Date 05/2022
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Cannot upgrade to Windows 11

Stardock Software preventing me from updating to Windows 11

May 23, 2022 11:27:00 AM from Stardock ForumsStardock Forums

My company is upgrading all our computers to Windows 11 and cannot upgrade mine. We get a message that says we need the latest version of Start11. We have tried deactivating it, uninstalling it, but no luck. I know I cannot be the only person who has come across this. Not sure if it is on the Start11 so I put this in the ObjectDock category because that is what I have. Please help ASAP.

windows11 objectdock start menu products
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mdbriscoe
DrJBHL
Join Date 04/2002
+2884 moderator
Reply #1 May 23, 2022 11:42:30 AM
from WinCustomize ForumsWinCustomize Forums

The latest version of Start11 is 1.24.

You can download it from your product page: https://store.stardock.com/myaccount/products

What version are you currently using?

The connection between Start 11 preventing upgrading to W11 is something I haven't heard before in these Forums. I think you should look for a different cause. 

You should also create a Support ticket:

https://stardock.atlassian.net/servicedesk/customer/portal/4

 

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mdbriscoe
mdbriscoe
Join Date 05/2022
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Reply #2 May 23, 2022 2:25:05 PM
from Stardock ForumsStardock Forums

There seems to be a Start11 and a Stardock Start11 and it's the Stardock Start11 that says I need the latest version. I have downloaded it and will try it tonight. Don't know what version I have but just bought ObjectDock last week.

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mdbriscoe
DrJBHL
Join Date 04/2002
+2884 moderator
Reply #3 May 23, 2022 2:41:35 PM
from Stardock ForumsStardock Forums

Quoting mdbriscoe,
reply 2

I have downloaded it and will try it tonight.

If it doesn't go well, contact Support, and open a ticket.

This link: https://forums.stardock.com/512200/page/1/#3850714

and this link: https://forums.stardock.com/512553/page/1/#3853053

Might help you, also.

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mdbriscoe
sdRohan
Join Date 10/2012
+478 sdsupport
Reply #4 May 24, 2022 9:31:58 AM
from WinCustomize ForumsWinCustomize Forums

Hello,

Sorry to hear you are having trouble.

Perhaps the path of least resistance, for this lone PC, is the purge:

https://forums.stardock.com/505872/start11-support-faq#reinstalling

Sean Drohan
Stardock Product Lifecycle Manager

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mdbriscoe
mdbriscoe
Join Date 05/2022
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Reply #5 June 8, 2022 2:22:04 PM
from Stardock ForumsStardock Forums

Was finally able to install windows 11 but now stuck in a loop saying fences has an issue with closing explorer. I’ve been reading forums about it. If I cannot use fences with windows 11, I would like my money back on objectdesktop.

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mdbriscoe
TPScroggins
Join Date 03/2022
+59 sdsupport
Reply #6 June 8, 2022 3:03:38 PM
from Stardock ForumsStardock Forums

Quoting mdbriscoe,
reply 5

Was finally able to install windows 11 but now stuck in a loop saying fences has an issue with closing explorer. I’ve been reading forums about it. If I cannot use fences with windows 11, I would like my money back on objectdesktop.

Hello,

Please do the following: Purge & ReInstall

https://forums.stardock.com/486084/fences-support-faq#reinstalling

When you are reinstalling make sure you get the latest version of Fences 4 from your Stardock account.

Paul Scroggins
Associate Technical Support Analyst

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mdbriscoe
mdbriscoe
Join Date 05/2022
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Reply #7 June 9, 2022 11:56:45 AM
from Stardock ForumsStardock Forums

It was the Window Blinds that was causing the problem. I now see at the BOTTOM of that page that it is not compatible with Windows 11. Guess someone should know that and have told me. It is one of the utilities from Stardock that I really like. When/if it becomes compatible with Windows 11, I would love to get it back. Thanks and I am up and running now (albeit without Window Blinds).

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mdbriscoe
AzDude
Join Date 11/2002
+521 sdemployee
Reply #8 June 9, 2022 12:46:23 PM
from Stardock ForumsStardock Forums

Hello,

Sorry you had issues. 

Check out the chart here https://forums.stardock.com/505717/stardock-app-compatibility

 

 


AzDude
Stardock Community Assistant

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mdbriscoe
JanOscar
Join Date 12/2002
+590 moderator
Reply #9 June 9, 2022 1:43:09 PM
from Stardock ForumsStardock Forums

Quoting mdbriscoe,
reply 7

Guess someone should know that and have told me.
Sorry for your troubles, mate, but I'm sure everyone would, but Windowblinds was not mentioned, so no-one could know. A new version of Windowblinds for 11 is rumoured to be in the making though, so that's good news!

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mdbriscoe
mdbriscoe
Join Date 05/2022
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Reply #10 June 9, 2022 2:29:22 PM
from Stardock ForumsStardock Forums

Touché JanOscar. The first error I was getting said it was from Start11 so I never mentioned that I had purchased Object Desktop and had all the utilities.

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mdbriscoe
JanOscar
Join Date 12/2002
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Reply #11 June 9, 2022 2:57:52 PM
from Stardock ForumsStardock Forums

Quoting mdbriscoe,
reply 10

Touché JanOscar. The first error I was getting said it was from Start11 so I never mentioned that I had purchased Object Desktop and had all the utilities.
Can happen to anyone. Great you have your system up and running!

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