Fences 4 - can't run the installer / launcher: Unable to open archive file

from Stardock Forums

Hello,

I have jsut downloaded the free trial version to check the functionality of the new fences 4 befor I buy the lineces for the full version.

Unfortunately, just after running the launcher an error shows up, saying "Unable to open the archive file", same as on belo screencapture.

I use Windows 11.

I hope you can help me with solving the problem.

fences
44,046 views 7 replies
Reply #1 from WinCustomize Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

Reply #2 from WinCustomize Forums Top

Please delete the installer you have, download it again, and try to install with the new one again.

Sean Drohan
Stardock Support Manager

CursorFX - Customize your Windows cursor
Reply #3 from Stardock Forums Top

I have tried such method several times. The result is the same: unable to open the archive file

 

Reply #4 from Stardock Forums Top

Try a clean boot and then the installer:

https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

Sean Drohan
Stardock Support Manager

Reply #5 from Stardock Forums Top

Your suggestion coused ... BLOCKING OF ACCESS OF MY COMPUTER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 was not able to enter the PIN and login the windows.

I had to find solutions with my mobile phone and restore the system!!!!

Are you calling it the SUPPORT?

 

Do you know the soluition for you software problems or you want to experiment putting your users's system into a risk?

Reply #6 from Stardock Forums Top

As it is obvious that i cannot get your support, i found solution by myself. You can consider the thread as closed

 

Reply #7 from Stardock Forums Top

Quoting Hanbando, reply 5

Your suggestion coused ... BLOCKING OF ACCESS OF MY COMPUTER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 was not able to enter the PIN and login the windows.
End of Hanbando's quote

If you had to enter a PIN, its because you set one up on the PC in Windows initially.

Quoting Hanbando, reply 6

As it is obvious that i cannot get your support, i found solution by myself. You can consider the thread as closed
End of Hanbando's quote

Pleased to hear it worked out for you and would be interested in how you resolved it.

Sean Drohan
Stardock Support Manager