TO MODERATOR - Question on Object Desktop promotion emails

Promotion License terms

I have sent multiple emails to support only to receive robot generated responses that do not answer my question.  Since purchasing and installing Start11 I have been receiving promotional emails from your company.  I have a very simple question that I can't get answered, it is impossible to get a human on the phone, why do you even have a phone number when there is no intention to supply any meaningful support.  Very frustrating!!!

I received two Object Desktop promotions on the same day. One is for $29.99 that offers free upgrades for one year.  The second email offer is for $19.99 with similar wording about the free upgrades for one year, however that promotion includes the following "Only $19.99*(Per 1-year Subscription with 60% off coupon code).

What does the 1-year subscription mean?  Does the $19.99 offer mean that the license is only for one year and after one year you must purchase another one-year license.   Conversely is the $29.99 offer permanent use and after one year you can't get a free upgrade but you can continue to use the product.

I would appreciate a timely response as the offer expires tommorow Feb 3 

 

 

 

10,206 views 3 replies
Reply #1 Top

In either scenario, 1 year subscription means you get free upgrades for 1 year.  After that, your apps will work, but no free upgrades . I think.

Reply #2 Top

The subscription also allows for beta versions.

 

Also, remember to download and save your apps so you can still install them after your subscription expires, in case you don't renew.