How can I get my registration / product key information
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Activaiton Issues and Questions
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Information and Usage
What is Object Desktop?
If I let my Object Desktop Subscription lapse, will my products stop working?
How do I renew my Object Desktop Subscription at a discount
I renewed my Object Desktop subscription but its not showing on my account
I have one (or few) of the products in Object Desktop, can I get a discount as a result
Object Desktop Manager is not showing my products
I have Object Desktop but don't see the beta's in it
Why is there a 'Renew' or 'Extend' on my account for OD
What is Object Desktop?
Object Desktop is not an application, rather, it is a suite of Stardock applications. When you purchase Object Desktop, you're purchasing one year of prepaid access to many of the applications we offer and the latest updates for them. This includes product updates and upgrades free of charge. The current list of the applications in Object Desktop can be found at the following page: https://www.stardock.com/products/odnt/
If you are wanting to renew Object Desktop, please note, returning customers qualify for a considerable discount. Please follow this link for details: https://www.stardock.com/products/odnt/odrenew.asp
If you were more interested in a one-time payment, you may benefit from purchasing an individual license for the desired applications. For the individual license, once you purchase the product, it is yours for life.
With the individual license, incremental upgrades (2.0, 2.1, etc) are offered with most Stardock software at no charge. Version upgrades, however (3.0 -> 4.0) are usually paid upgrades. With Object Desktop, those version upgrades would be free.
If I let my Object Desktop Subscription lapse, will my products stop working?
NO! You will still be about to install and activate with the Object Desktop key provided to you for the version you had at the time the subscription lapsed. What you won't have access to are the installers via Stardock or any subsequent updates. With that, it is important that you keep backups of the installers should you need to reinstall at a later date.
How do I renew my Object Desktop Subscription?
Object Desktop can be renewed at a discounted rate, you can renew your Object Desktop license from either the Stardock product page or from your Stardock.com Account page.
From the Product Page:
https://www.stardock.com/products/odnt/
Scroll below all of the products that are included in Object Desktop
In the green section, there will be a link under “Renew Object Desktop”
https://store.stardock.com/myaccount/products
Find Object Desktop under “My Downloads
Select the Green “Extend' button (if already expired, the button will read “Renew”)
I renewed my Object Desktop subscription but its not showing on my account
If you were not logged into your Stardock account when you renewed, it is likely on an alternate email address you use for a payment service like PayPal. You will need to create a ticket to have them merged:
https://stardock.atlassian.net/servicedesk/customer/portal/4/group/14
Please note in that ticket any other email addresses you use.
I have one (or more) of the products in Object Desktop, can I upgrade to Object Desktop?
Yes, if you own one or more of the products in Object Desktop you can purchase Object Desktop at a reduced rate.
To do so, please go at the Object Desktop product page at:
https://www.stardock.com/products/odnt/
Scroll past all of the programs that are a part of Object Desktop to the green “Purchase Options” section
Click on the “Upgrade” button to receive the special price:
Object Desktop Manager is not showing my products
If Object Desktop Manager is failing to reach our servers, please use this alternate method for getting your products:
https://www.stardock.com/support/productkeyretrieval
Be sure to try all the email addresses you know you have or could have used, especially ones you may use for PayPal or other payment services.
I have Object Desktop but don't see the beta's in it
In Object Desktop Manager, make sure you have this set in the 'settings':
Why is there a 'Renew' or 'Extend' on my account for Object Desktop
On your Stardock account page, Object Desktop will always display the option to 'Renew' or 'Extend' to add more time to your access to the suite. What is currently left on your subscription will be shown next to the 'Expires in XXX days' on your account page (https://store.stardock.com/myaccount/products).
Example:
