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Information and Usage
What is an Object Desktop Subscription?
Object Desktop Manager is not showing my products
I have Object Desktop but don't see the betas in it
What is an Object Desktop & Subscription Software
What is Object Desktop
Object Desktop is a powerful suite of desktop enhancements that transforms your Windows experience. Included in the annual subscription are more than a dozen apps like Fences, StartX, Groupy, Multiplicity, and more – it’s the best value for accessing our most popular applications.
With an Object Desktop subscription, you can install our applications on up to five devices. You will also have access to any new products that are released while your subscription is active and you can also access early updates to existing products through our beta channels.
Included during the subscription is support for the suite of products and you can create a ticket here. We also recommend checking our community forums as well as there are many frequently asked questions answered by our community members too.
What is 'Object Desktop Classic'
Prior to May 2023, Object Desktop subscriptions had an annual renewal cycle but were not automatically charged - it was a manual process for the client to purchase more time for the product. If you see ‘Classic Subscription’ on your Object Desktop product in your account, it means your purchase of the product was made before that date. Other than the product being billed automatically henceforth via a ‘renew’ or ‘extend’, no other characteristics of the Classic product will change.
For the ‘Classic’ Object Desktop product, if the subscription lapses, the included software will continue to function at the versions that were available when the subscription lapsed.
Object Desktop FAQ
If I am within a current Object Desktop Classic term with manual annual payments, will my current subscription be migrated to this?
No, you will not automatically be opted into the new automatically billed model. However, when you choose to ‘renew’ or ‘extend’ your Object Desktop Subscription, automatic billing will be the only option available.
As noted above, while your billing changes to automatic for a Classic Object Desktop Subscription, the characteristics of the subscription type does not.
If my Object Desktop subscription should lapse, will the products included in it continue to function?
For the ‘Classic Object Desktop subscription' product, if the subscription lapses, the included software will continue to function at the versions that were available when the subscription lapsed.
For example, if you have Fences 4 installed via a Classic Object Desktop subscription on December 2023, your Classic Object Desktop Subscription lapses in January 2024, your installation of Fences 4 will continue to function forever.
Any NEW (non-Classic) Object Desktop Subscription purchased after May 2023 will see the software cease to function if the subscription is allowed to lapse. ‘New’ in this example means it has never been on the account prior, that it is a brand NEW license, not a ‘Renewed’ Classic license.
If my “Classic Object Desktop Subscription” lapses, do I still have access to the installers via my Stardock account?
No. Stardock will not make available installers for the versions that were active when your Classic Object Desktop Subscription lapsed. It is the responsibility of the client to keep copies of the installers for any product that was available when their subscription was current.
This point is moot for non Classic Object Desktop subscriptions as the products will not activate if that type of subscription has lapsed.
What do ‘Renew’, ‘Extend’, and ‘Subscription’ mean on my account page for Object Desktop?
‘Renew’ will be shown on an Object Desktop Classic subscription if it is allowed to lapse.
‘Extend’ will show if an Object Desktop Classic subscription is still active and allows clients to ‘extend’ the time.
‘Subscription' is the option for managing an Object Desktop Subscription’s billing options.
As of June 2023, when either Renew or Extend is utilized, the billing will be changed from manual to automatic. After automatic payments are set up, those buttons will be replaced with a ‘Subscription’ one where clients can manage it.
If I ‘Renew’ any type of Object Desktop Subscription (Classic or new), will I have access to all of the current versions of the software advertised in the Object Desktop suite?
Yes.
If I were to purchase an OD subscription at the upgrade price of (say) $29.99, what would it cost me to renew my subscription after one year?
It renews at the price it was sold. Thus, if you renewed at $29.99, it would stay that way.
Yes. Please see: Managing Stardock Subscriptions
If I ‘Renew’, my Object Desktop subscription, and subsequently disable the auto-billing, will I lose any access to any software included in any type of Object Desktop subscription?
No. Turning off auto-billing just disables automatic payments for keeping the subscription current.
If my OD subscription has lapsed, and I renew it, will I be issued a new OD key?
No. Your initial Object Desktop key will again be active and what is used for activating the products in the Object Desktop suite.
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Object Desktop Manager is not showing my products
If Object Desktop Manager is failing to reach our servers, please use this alternate method for getting your products:
https://www.stardock.com/support/productkeyretrieval
Be sure to try all the email addresses you know you have or could have used, especially ones you may use for PayPal or other payment services.
I have Object Desktop but don't see the betas in it
In Object Desktop Manager, make sure you have this set in the 'settings':