Installs, but goes to Stardock Multiplicity website when run
Stardock Forums
Installed Multiplicity on my laptop with a fresh install of Windows 7, then after installing all the drivers, installed Multiplicity. However, instead of running, when I attempt to run the program, it goes to the Stardock Multiplicity website.
Hello,
Sorry to hear you are having issues. But, can you try uninstall and reinstall it again. And report back.
Thanks
Basj,
Stardock Community Assistant.
Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.
Basj,
Stardock Community Assistant
Every time we see this it's that the root certificates on the PC are old - and because its a 'fresh install', that is almost certainly the case here.
A Windows update on it usually fixes it.
Sean Drohan
Stardock Support Manager
Unfortunately, it's a 'clean install' of Windows 7 32-bit and Microsoft no longer supports it with updates through the Windows Update function. There must be some way to update the root certificates on the computer short of the Microsoft routines????
Thank you for this information. I'll await your response, but in the meantime try to find a way to update the root certificates without the help of Windows Update. I think this is also the source of a LOT the trouble I'm having with Google Chrome and Microsoft browsers.
There are...
Sean Drohan
Stardock Support Manager
the download file for me says update not applicable. if stardock cannot fix this then they should remove w7 as a comoatible os w multiplicity
Auggy, it's not a Multiplicity problem, it's a Windows one I am afraid. While Windows 7 is now ancient, if it is properly updated, Multiplicity will work perfectly well on it.
Sean Drohan
Stardock Product Lifecycle Manager
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