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fatsumo
Join Date 12/2021
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Cannot proceed with payment

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December 2, 2021 12:54:33 PM from Stardock ForumsStardock Forums

I'm looking to buy Start11, but I can't proceed with the payment. As opposed to this post (https://forums.stardock.com/508674/page/1/#3828431) I am living in the United States and am unable to finish the order. Would love some help!

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fatsumo
basj
Join Date 03/2001
+811 sdemployee
Reply #1 December 2, 2021 7:11:07 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. It best to raise a support ticket using the link below. Include all the details in there. Support will help you from there. Need to wait for a bit since Support will need to respond those tickets by their numbers. Do not raise multiple tickets, it will only confuse the system. Your feedback and patience is much appreciate.

https://stardock.atlassian.net/servicedesk/customer/portal/4

Thanks
Basj,
Stardock Community Assistant.

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fatsumo
fatsumo
Join Date 12/2021
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Reply #2 December 4, 2021 9:06:05 PM
from Stardock ForumsStardock Forums

Yeah, I had made a ticket, but ended up just having a friend put the payment in and send the product to me as a gift. Thanks for the response anyway!

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