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rrthompson
rrthompson
Join Date 10/2012
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Start 11 Menu floating above start button

November 8, 2021 9:49:53 PM from Stardock ForumsStardock Forums

I have Start 11 v1.0 installed on Windows 11 21H2 22000.282 and have noticed that when I use remote desktop connection from another machine or to another machine from the computer with Start 11 installed when i disconnect remote desktop the Start 11 menu hovers an inch or so above the start button on the screen.

 

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rrthompson
basj
Join Date 03/2001
+765 sdemployee
Reply #1 November 8, 2021 10:07:59 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Does the issue goes away if you do the Explorer.exe restart?


Basj,
Stardock Community Assistant.

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rrthompson
rrthompson
Join Date 10/2012
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Reply #2 November 8, 2021 10:55:12 PM
from Stardock ForumsStardock Forums

Yes, restarting Windows Explorer resets Start 11 back to normal operation.

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rrthompson
basj
Join Date 03/2001
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Reply #3 November 9, 2021 12:08:53 AM
from Stardock ForumsStardock Forums

Does the issue happen every time after you using remote desktop?

Thank you,

Basj,
Stardock Community Assistant

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rrthompson
rrthompson
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Reply #4 November 9, 2021 7:20:20 AM
from Stardock ForumsStardock Forums

Yes, it happens every time.

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rrthompson
basj
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Reply #5 November 9, 2021 7:29:00 AM
from Stardock ForumsStardock Forums

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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rrthompson
rrthompson
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Reply #6 November 9, 2021 9:01:43 AM
from Stardock ForumsStardock Forums

Thank you.

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rrthompson
sdRohan
Join Date 10/2012
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Reply #7 November 9, 2021 10:25:43 AM
from Stardock ForumsStardock Forums

hen i disconnect remote desktop the Start 11 menu hovers an inch or so above the start button on the screen.

On the PC you remoted into or the PC you used to remote into another?

Sean Drohan
Stardock Support Manager

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rrthompson
rrthompson
Join Date 10/2012
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Reply #8 November 9, 2021 10:31:15 AM
from Stardock ForumsStardock Forums

Start 11 is on the PC that I remote into. However I have seen the behavior as well when I’ve remoted into another PC from the one with Start 11 installed.

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sdRohan
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Reply #9 November 9, 2021 10:57:11 AM
from Stardock ForumsStardock Forums

Quoting rrthompson,
reply 8

However I have seen the behavior as well when I’ve remoted into another PC from the one with Start 11 installed.

I am going to ignore that for a moment...

Quoting rrthompson,
reply 8

Start 11 is on the PC that I remote into.

I suspect that it's when you actually go to the other PC at a later time that you see this, yes?  I also surmise that there is a notable resolution difference between the two PCs (the host and the remote), correct?

If the latter is true, that is very likely the reason.

Sean Drohan
Stardock Support Manager

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rrthompson
rrthompson
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Reply #10 November 9, 2021 11:43:42 AM
from Stardock ForumsStardock Forums

Yes, I generally remote in from a laptop with 1080p resolution to a desktop with 1440 resolution.

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rrthompson
sdRohan
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Reply #11 November 9, 2021 12:54:30 PM
from Stardock ForumsStardock Forums

Quoting rrthompson,
reply 10

Yes, I generally remote in from a laptop with 1080p resolution to a desktop with 1440 resolution.

RDP can cause funky issues in that regard that extends to many more apps than just Start11.

Sean Drohan
Stardock Support Manager

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rrthompson
rrthompson
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Reply #12 November 9, 2021 1:34:34 PM
from Stardock ForumsStardock Forums

I previously was using Start 10 and never had this issue before even with remoting into the same machine from my laptop.

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sdRohan
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Reply #13 November 9, 2021 2:54:33 PM
from Stardock ForumsStardock Forums

Quoting rrthompson,
reply 12

I previously was using Start 10 and never had this issue before even with remoting into the same machine from my laptop.

If it's Windows 11, it's not exactly 'the same' as Start10 was never compatible with Windows 11. 

That said, I will run it by the devs.

Thanks for the report.

Sean Drohan
Stardock Support Manager

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rrthompson
rrthompson
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Reply #14 January 13, 2022 11:13:18 PM
from Stardock ForumsStardock Forums

I was wondering if this issue has been looked into at all? It is still occurring with v1.1. Also, i have noticed it happening any time there is a screen resize (launching certain games, etc) not just remoting in from a machine with a lower resolution. 

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PhoenixRising1
Join Date 08/2021
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Reply #15 January 14, 2022 12:00:41 AM
from Stardock ForumsStardock Forums

I previously floated the idea of having the resizing locked with the lock menu.. Would that also resolve the floating issue. I have noticed that constant resizing also can generate the floating start menu.

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rrthompson
rrthompson
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Reply #16 March 3, 2022 9:05:30 AM
from Stardock ForumsStardock Forums

I feel like this issue is being ignored. I can't be the only one having it. As i mentioned previously, it's not just happening with remote desktop sessions it occurs any time there is a screen resize. I really like this product but the fact that this has been an issue since launch is disappointing.

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