Start11 menu goes back to the windows 11 original start menu

As described in the title bar, my start11 menu automaticaly reverses to the original Windows 11 Start menu.

6,462 views 27 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. Please post a video on this issue.

Thanks
Basj,
Stardock Community Assistant.

Reply #2 Top

Hello,

Thanks for the quick reaction.

No idea on how to post a video on this forum but I don't think there is need for a video.

When I start my computer with Win11 on clicking on the start-button the Start11 menu comes up, but after opening windows fileexplorer clicking the start button brings the windows 11 start menu.

greetings from Holland,

Sjaak

Reply #3 Top

Please try purge and reinstall steps as mentioned here: [link]. Just make sure to redownload the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.

Thank you,

Basj,
Stardock Community Assistant

Reply #5 Top

Purge and reinstall is very different from just uninstall and reinstall. Have you tried the purge part?

Thank you,

Basj,
Stardock Community Assistant

Reply #7 Top

Quoting Jacobus1, reply 8

Basj,
can you explain to me how to purge?
Sjaak
End of Jacobus1's quote

Please try purge and reinstall steps as mentioned here: [link]. Just make sure to redownload the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.

Thank you,

Basj,
Stardock Community Assistant

Reply #8 Top

Bash,

I did as you asked but it is still the same. Start11 menu after starting up the PC and Win11 menu after running explorer :'(  

Waiting for further suggestions,

Sjaak

Reply #9 Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

Reply #10 Top

Quoting Jacobus1, reply 2

Hello,

Thanks for the quick reaction.

No idea on how to post a video on this forum but I don't think there is need for a video.

When I start my computer with Win11 on clicking on the start-button the Start11 menu comes up, but after opening windows fileexplorer clicking the start button brings the windows 11 start menu.

greetings from Holland,

Sjaak
End of Jacobus1's quote

Could you post what your setting on the Control page, refer to screenshot below.

Thank you,

Basj,
Stardock Community Assistant

Reply #12 Top

Those are the settings as per now. The problem was there with everything on as wel, tough.

Sjaak

Reply #13 Top

Well for Start11 to open when you click on the Start Button, you will need to turn that option on.

Thank you,

Basj,
Stardock Community Assistant

Reply #14 Top

Quoting thom_nu, reply 16

When I use the Start button on my keyboard it works normal (even at desktop).
End of thom_nu's quote

I don't really understand that statement. Normal? Please post a video please.

Thank you,

Basj,
Stardock Community Assistant

Reply #15 Top

We have an update coming this week which may well help this.

Reply #19 Top

Quoting Jacobus1, reply 25

Alas! That didn't work for me....:erk:  8C  
End of Jacobus1's quote

That would be a surprise as we believe the issue is resolved.

Could you try uninstalling, rebooting and then reinstalling 0.91 please.