Start11 Works Once

Reverts To Win10

from Stardock Forums

I had the beta version installed and it was working great.  Got an email last week to update the beta, so I did.  Worked great!

Got the email today to download the latest release.

Installed it, configuration screen came up I picked the choices I wanted and restarted.

Start11 worked correctly 1 time only, then reverted to Win10 menu. Restarted again, worked 1 time, then reverted again.

Uninstalled the product, deleted the registry keys, all the Stardock folders.

Rebooted.  Reinstalled the product.  Registered the product. Set the choices.  Restarted.

Start11 worked correctly 1 time and then reverted to Win10 menu.

OS Build 21996.1

Suggestions?

 

 

1,743 views 4 replies
Reply #1 from Stardock Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

Reply #2 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.


I had the beta version installed and it was working great.  Got an email last week to update the beta, so I did.  Worked great!

Got the email today to download the latest release.

Installed it, configuration screen came up I picked the choices I wanted and restarted.

Start11 worked correctly 1 time only, then reverted to Win10 menu. Restarted again, worked 1 time, then reverted again.

Uninstalled the product, deleted the registry keys, all the Stardock folders.

Rebooted.  Reinstalled the product.  Registered the product. Set the choices.  Restarted.

Start11 worked correctly 1 time and then reverted to Win10 menu.

OS Build 21996.1

Suggestions?
 
End of quote

Run the purge from here:

https://forums.stardock.com/486022/start10-support-faq#reinstalling

After reboot, install the latest version from the email or your account:

https://store.stardock.com/myaccount/products

After activation, try again.  If it fails, go here:

C:\ProgramData\Stardock\Start11  (<--note that is ProgramData not ProgramFiles(x86)

You should have a License.sig.

If you do not, let us know.

Sean Drohan
Stardock Support Manager

 

Siege of Centauri
Reply #4 from Stardock Forums Top

Quoting bwhitlock, reply 3

That fixed it!

Thank you!
End of bwhitlock's quote

Excellent.

Sean Drohan
Stardock Support Manager