Upgrade failed, Both Fences and Windows desktops lost

Can't uninstall Fences

OS: Windows 7

Fences upgrade failed with warning about interfering programs such as antivirus. Desktop disappeared -- both Fences and Windows

I opened Firewall, stopped antivirus, rebooted, then attempted to run upgrade again. Failed with message

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Failed to load plugin

c:\Program Files (X86)Stardock\Fences\Uninstall\Encoding.Imd(#1)

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I attempted to uninstall Fences through Windows, but get message that uninstall is in use. However, I don't see uninstall in use in Task Manager. 

A serious situation. I need to get my desktop back. 

 

 

 

 

 

 

7,297 views 6 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. Please try purge and reinstall steps as mentioned here: https://forums.stardock.com/486084/fences-support-faq#reinstalling. Just make sure to re-download the latest version from your account->https://store.stardock.com/myaccount/products . Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.

Thank you,

Basj,
Stardock Community Assistant

Reply #2 Top

I also had problems with several of the recent updates. This is some of the most buggy software I have ever seen. It also causes some extreme performance issues.

 

Have used Stardock products for over 15 years. I think that time is at an end. Tired of being an unpaid beta tester.

Reply #3 Top

Quoting khala1953, reply 2

Have used Stardock products for over 15 years. I think that time is at an end. Tired of being an unpaid beta tester.
End of khala1953's quote

I Beta test for Mac OS, I don't get paid! 

Reply #4 Top

Running that .bat file worked. I then downloaded and installed Fences 3. All seemed OK at first.  Icons in the Desktop folder showed up on the Fences general desktop as expected. 

I created a first fence and populated it. Then all the icons in the Desktop folder disappeared from the Fences desktop, except for the ones in the fence I just created and populated. 

How to I get Fences to once again communicate with the Desktop folder?

 

Reply #5 Top

Hello,

Do you have OneDrive Desktop Sync turn on? This will not work with Fences.

Thank you,

Basj,
Stardock Community Assistant