Groupy Updates Fail and Require Reinstalling

from Stardock Forums

Every time I get a popup notice of a Groupy Update, and click to install it, then restart the PC, the Groupy UI pops up on restart, and says it is not running, and when I try to start it, it says the Service is not running, and to reinstall Groupy.

This problem has happened with updates as far back as I can remember. I'm getting so I don't want to update anymore -- if it ain't broken, don't fix it will be my rule.

Restarting again gives same result. Have to then download and reinstall and restart.

Edition    Windows 10 Home
Version    20H2
Installed on    ‎11/‎11/‎20
OS build    19042.1052
Experience    Windows Feature Experience Pack 120.2212.2020.0

groupy
4,693 views 2 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please try purge and reinstall steps as mentioned here: https://forums.stardock.com/488142/groupy-support-faq#reinstalling. Just make sure to re-download the latest version direct from your account, here: https://store.stardock.com/myaccount/products .

Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.

Thank you,

Basj,
Stardock Community Assistant

Reply #2 from Stardock Forums Top

@Basj. thanks. Before seeing your reply, I just downloaded the setup from my account, reinstalled w/o any purge or uninstall, and then Groupy was working again.

But, as I said, this seems to happen every time there is an update. Maybe I should just download the setup and install from that in the future, rather than clicking the Update button.

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