Secondary Security auto unlock not working

Hello,

Sorry to hear you are having issues.

Try this link https://forums.stardock.com/486104/multiplicity-support-faq#unlocksecondary

AzDude
Stardock Community Assistant

Hi AzDude, the issue is not with the layout it is when I lock the primary PC the secondary PC locks as expected.  On the secondary I have set it to unlock when I unlock the primary and to use the pin I have set to unlock when the primary but it does not work.

Regards,

Dave G.

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

On the Secondary, you need to set the Windows password here:

Sean Drohan
Stardock Support Manager

Yup, that is what I have done!

If you are using PIN mode you would need to enter the pin not password.

Hi Neil, Yes, I am using pin mode.

And thus it works now or...?

Sean Drohan
Stardock Support Manager

nope, I already had these settings set but the secondary keeps going to the Pin login screen.

Are you using special characters, something other than letters \ numbers?

Sean Drohan
Stardock Support Manager

No, just an 8 digit number.

If you disable the PIN usage, and just use password, does it then work?

Sean Drohan
Stardock Support Manager

Not sure, I will give it a go.

OK, excuse the French $%^$£ Microsoft, the secondary PC will not let me remove the pin as it is secured with MS hello Somehow when I set it up using my private MS account it has somehow attached it to my business account and cannot remove it.  I created a local account and setup the password and added it to the security and yes it works .  So, it looks like it is MS Hello that is causing the issues with the unlock, maybe something for future development. Thanks for all your help anyway.

Regards,

Dave G.