mouse hesitation from primary computer to any secondary

Windows 10 version 2004 build 19041.928

Multiplicity v. 3.57 Build 00103.kvmpro

I've checked for updates for all machines on both Multiplicity and Windows, none available.

I run Multiplicity on one main and 5 slave machines.... the mouse moves seamlessly with absolutely zero hesitation between all slave machines, but it catches on the edge of the main machine when moving off, although there is no hesitation or catch as I move the cursor back onto the main machine.

This is a new issue that has come up within the last month.

Possible unrelated problem:

this ONLY occurs on the main machine. This is an intermittent problem. Mouse cursor will simply disappear I will hit the CTRL button to get the "mouse finder" to ping the screen for location and it will show a location that changes as I move the mouse, but the mouse will still be invisible.  If I left click several times the cursor will reappear but will then initiate several other problems:

1. mouse is at least temporarily (1-2 minutes) is locked to the main computer screen and totally unable to move to slave machines

2. black screen (only on main computer) showing hourglass mouse cursor that will remain for approximately 5-10 seconds, then revert to normal viewing. However again the mouse will be locked to the main computer for at least a couple minutes or occasionally will require a restart to achieve Multiplicity functionality again.

3,678 views 2 replies
Reply #1 Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

Reply #2 Top

Hello,

Sorry to hear you are having trouble.

One issue at a time...

I run Multiplicity on one main and 5 slave machines.... the mouse moves seamlessly with absolutely zero hesitation between all slave machines, but it catches on the edge of the main machine when moving off, although there is no hesitation or catch as I move the cursor back onto the main machine.
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Ensure you do not have any restrictions on:

Sean Drohan
Stardock Support Manager