Steam Authentication

Steam Purchase

from Stardock Forums

I continue to get the failed to authenticate fences with steam error when running Fences from steam. I purchased it in steam, and it works on my desktop PC, but will not activate on my laptop.

 

I have uninstalled via steam as is recommended, and re-installed, Ran as admin, and used the sasSteam.exe as admin as well. 

 

Any help would be appreciated.

fences
11,759 views 11 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Not really sure about Steam purchase, but from what I know, you can only activate it once on one machine. Does it state otherwise on your purchase?

Thanks
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

There is no indication on the steam store page or in my steam library that the installation is limited. I do have friends that have purchased the steam version and it works on several computers for them.

Sins of a Solar Empire II
Reply #3 from Stardock Forums Top

Not really sure on this, I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #4 from Stardock Forums Top

Quoting MandalorianWraith9081, reply 2

There is no indication on the steam store page or in my steam library that the installation is limited. I do have friends that have purchased the steam version and it works on several computers for them.
End of MandalorianWraith9081's quote

Its important that Steam is actually running, not just installed - are you certain that is the case?

Sean Drohan
Stardock Support Manager

Reply #5 from Stardock Forums Top

Steam was running, it is always running actually. 

 

But, for some reason or another, this last try, it worked. I uninstalled fences again, waited a day, reinstalled and ran it and worked like it did the first time I bought it on my main PC. 

Reply #6 from Stardock Forums Top

Got the same problem.  Installed it on my new pc and it said failed activation.  Tried it on my laptop and the same problem.  Any update on this?

Reply #9 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

There seems to be an issue with Steam activations, we are looking at it.

Sean Drohan
Stardock Support Manager

Reply #10 from Stardock Forums Top

It should be resolved now.

Sorry for the trouble.

Sean Drohan
Stardock Support Manager

Reply #11 from Stardock Forums Top

Quoting sdRohan, reply 10

It should be resolved now.

Sorry for the trouble.

Sean Drohan
Stardock Support Manager
End of sdRohan's quote

 

 

Confirmed.  Thank you.  Good job on fast support.