Windows 10 menu not showing on stardock menu

Reseting option is greyed out

from Stardock Forums

I can´t see Windows 10 menu in stardock. Option to restore apears greyed out. It's in a new update from windows 8.1 with Stardock for windows 8.1 to windows 10 with stardock for windows 10.

Thanks in advance.

4,040 views 7 replies
Reply #1 from Stardock Forums Top

Hello,

Would you do this PURGE: https://forums.stardock.com/486022/start10-support-faq#reinstalling

Reboot and ReInstall the latest version from your account https://store.stardock.com/myaccount/products/

Reboot , test and report back Please .

 

AzDude
Stardock Community Assistant

Reply #2 from Stardock Forums Top

Good Morning.

Is working again normally. But the option to restore de windwos 10 menu icon is still greyed out.

Thanks a lot. 

Ashes of the Singularity II
Reply #3 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Could you post the screenshot of your issue so we understand which area you're referring to Which area is grayed out.

Thanks
Basj,
Stardock Community Assistant.

Reply #4 from Stardock Forums Top

Hello again.

Adding a image. I don't know if its normal or not, becouse now i see the windows 10 start menu in Start10

Reply #5 from Stardock Forums Top

That option is disabled if the shortcut to access the Windows 10 menu is pinned to the menu already.  It should only be enabled if the link is missing.

Reply #6 from Stardock Forums Top

Okay, that part will be grayed out if Windows 10 menu is already available on your Start10. If you remove it. That button will be active again.

Thank you,

Basj,
Stardock Community Assistant