Guard913 Guard913

Mouse sticking to Tab

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Mouse sticking to Tab

from Stardock Forums

I am having the same issue this person is having..... so glad I found someone having same/similar issue I thought it was just me..... Click here to view other thread

(FYI link above is not me just another person with similar issue (Links to a diff website))

Except my issue occurs with any grouped windows.... I have tried new mice, new usb ports, new drivers, uninstalling/reinstalling, rebooting ect. with no luck. For my job my windows have to be locked in a particular spot on the screen, but since sometimes clicking on grouped tab moves the whole window it messes everything up. It does not do this on windows not grouped.

I really need a fix for this badly....

Extra note: The main windows/groups having issues are windows not set to full maximize, and i can't just set them to that as it would mess up my job.... And it will sometimes drag the whole window, or just the tab itself even if my finger is off the mouse button.

groupy
116,742 views 58 replies
Reply #26 from Stardock Forums Top

Quoting Obohn, reply 25

I can confirm that I'm suffering this issue where Groupy doesn't register that I let go of the mouse button when I select a tab.

Windows 10, Surface laptop.

Issue is independent of the logitech mouse I use because the touchpad of the laptop also has this issue.

If I lock the group I get the aforementioned sliding of a tab around bug since it won't break the group apart.

If the group is unlocked, it will think I clicked on the tab and moved it just enough to break it from the group; this has a visual effect of dropping the window down below the mouse cursor about one tab's vertical thickness worth.

And yes this issue is not easily reproduceable because it seems to be at random that it does it; and yet not infrequent enough to not merit going to this forum for help.
End of Obohn's quote

 

While I am sad you are having the same issue, I am also very happy to hear you are experiencing the same exact issue. It confirms 100% that it is not just me. The other person having the issue, was having 1 similar but not exactly the same.

Sins of a Solar Empire: Rebellion
Reply #28 from Stardock Forums Top

Quoting Obohn, reply 27

Caught the bug on video!

Phone video capture
End of Obohn's quote

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

Reply #29 from Stardock Forums Top

Thus far, almost every report has one using an extension causing the issue:

Punto Switcher
https://steamcommunity.com/app/912170/discussions/0/3938911974191132436/?ctp=2

If you disable ALL browser extensions, can you still reproduce it?

Sean Drohan
Stardock Support Manager

Reply #30 from Stardock Forums Top

Quoting sdRohan, reply 29

Thus far, almost every report has one using an extension causing the issue:

Punto Switcher
https://steamcommunity.com/app/912170/discussions/0/3938911974191132436/?ctp=2

If you disable ALL browser extensions, can you still reproduce it?

Sean Drohan
Stardock Support Manager
End of sdRohan's quote

Yes, have tried turning all browser extensions off.... I don't have Punto Switcher either...

Reply #31 from Stardock Forums Top

Is the mouse you are using a gaming mouse with very high DPI \ polling rate?  If so, and you disable the software for it, or lower the DPI \ polling rate, does it still happen?  Does it happen with a standard mouse if you have one available?

Sean Drohan
Stardock Support Manager 

Reply #32 from Stardock Forums Top

Quoting sdRohan, reply 31

Is the mouse you are using a gaming mouse with very high DPI \ polling rate?  If so, and you disable the software for it, or lower the DPI \ polling rate, does it still happen?  Does it happen with a standard mouse if you have one available?

Sean Drohan
Stardock Support Manager 
End of sdRohan's quote

While the mouse I have is a gaming mouse, I got it purely for the shape/feel and don't use any of the extra software that came with it. It does have a DPI changing switch on the mouse but I don't have it set to crazy high (like most gamers) I just have it set to default settings. I had to actually open the software that came with it to check its settings. 

Polling Rate was at 1000 so I dropped it to 125 will test to see if it fixes issues, my DPI is at 2000 any slower and it will be too slow. 

 

I have tested with a few other mice including a standard dell mouse and issue still occurred. 

Reply #33 from Stardock Forums Top

Quoting Guard913, reply 32

Polling Rate was at 1000 so I dropped it to 125 will test to see if it fixes issues
End of Guard913's quote

Understood.

Sean Drohan
Stardock Support Manager

Reply #34 from Stardock Forums Top

Quoting sdRohan, reply 33


Quoting Guard913,
reply 32

Polling Rate was at 1000 so I dropped it to 125 will test to see if it fixes issues



Understood.

Sean Drohan
Stardock Support Manager

End of sdRohan's quote

Issue still persists, even after reducing Polling Rate to 125, I then reduced DPI to 1200 temporarily (as it would be way to slow for work) and issue continued.

Reply #35 from Stardock Forums Top

Quoting Guard913, reply 34

Issue still persists, even after reducing Polling Rate to 125, I then reduced DPI to 1200 temporarily (as it would be way to slow for work) and issue continued.
End of Guard913's quote

I wish this was something we could reproduce or widely seen - it's just not.

My remaining suggestions:

Sean Drohan
Stardock Support Manager

 

 

Reply #36 from Stardock Forums Top

Quoting sdRohan, reply 35


Quoting Guard913,
reply 34

Issue still persists, even after reducing Polling Rate to 125, I then reduced DPI to 1200 temporarily (as it would be way to slow for work) and issue continued.



I wish this was something we could reproduce or widely seen - it's just not.

My remaining suggestions:

 

    • Rename the registry settings for Groupy and don't change anything while testing after:

      Computer\HKEY_CURRENT_USER\SOFTWARE\Stardock\Groupy

      Reduced 86%
      Original 735 x 472


 

 


Sean Drohan
Stardock Support Manager

 

 

End of sdRohan's quote

So far so good, but I know that as soon as I submit this it might start going wonky again. :D I use groupy tabs and switch tabs regularly like 100+ times a day... :D So the fact I was able to type this is a good sign.... Will know more though later... As this issue is so random....

Reply #37 from Stardock Forums Top

Well funny story.... was coming back here, to check if any responses and wouldn't you guess it stuck again. So, no joy.

Will try clean boot again, but later.... takes forever, to re-open all apps/windows. :D

Reply #38 from Stardock Forums Top

I have the same/similar problem.  I click on a tab and the entire tab group sticks to my cursor and moves around the screen with my mouse until I click again.  None of the solutions I found here works.  Happens randomly several times a day.

Reply #39 from Stardock Forums Top

clean boot didn't fix anything....not sure whats going on....

Reply #40 from Stardock Forums Top

We would like you (all with the issue) to try this build and see if you can still reproduce it:

https://cdn.stardock.us/support/uploads/Groupy_test05102021.exe

If the build does not help then I would want you to try adding the following registry key and rebooting:

HKEY_CURRENT_USER\SOFTWARE\Stardock\Groupy\Groupy.ini\Groupy\AllowFlicker = 1

You can use this batch file to auto add it if you do not feel comfortable doing it manually:

https://cdn.stardock.us/support/uploads/GroupyAdd.zip

Let us know.

Sean Drohan
Stardock Support Manager

 

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Reply #41 from Stardock Forums Top

Quoting sdRohan, reply 40

We would like you (all with the issue) to try this build and see if you can still reproduce it:

https://cdn.stardock.us/support/uploads/Groupy_test05102021.exe

If the build does not help then I would want you to try adding the following registry key and rebooting:

HKEY_CURRENT_USER\SOFTWARE\Stardock\Groupy\Groupy.ini\Groupy\AllowFlicker = 1

You can use this batch file to auto add it if you do not feel comfortable doing it manually:

https://cdn.stardock.us/support/uploads/GroupyAdd.zip

Let us know.

Sean Drohan
Stardock Support Manager

 
End of sdRohan's quote

At work right now, but will get this all setup after work to try. (it takes forever to close out of work stuff, otherwise I'd test now)

Thanks!!

Reply #42 from Stardock Forums Top

Preliminary tests (5 mins of switching tabs), good so far, but won't know for certain until I use it at work all day. As I have said before, it is so random, that its hard to catch purposefully :D. 

Reply #43 from Stardock Forums Top

Quoting sdRohan, reply 40

We would like you (all with the issue) to try this build and see if you can still reproduce it:

https://cdn.stardock.us/support/uploads/Groupy_test05102021.exe

If the build does not help then I would want you to try adding the following registry key and rebooting:

HKEY_CURRENT_USER\SOFTWARE\Stardock\Groupy\Groupy.ini\Groupy\AllowFlicker = 1

You can use this batch file to auto add it if you do not feel comfortable doing it manually:

https://cdn.stardock.us/support/uploads/GroupyAdd.zip

Let us know.

Sean Drohan
Stardock Support Manager

 
End of sdRohan's quote

Woot woot!! 6+ Hours and no sticking(use to stick several times an hour)!! (1st Option) Appears to have worked, will advise if that changes. *knock on wood*

Reply #44 from Stardock Forums Top

I can add a second confirmation about the new build.  No tabs sticking to my cursor today.

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Reply #45 from Stardock Forums Top

Excellent news.  Did either of you need to use the reg key edit or did just the installing work?

Sean Drohan
Stardock Support Manager

Reply #46 from Stardock Forums Top

Quoting sdRohan, reply 45

Excellent news.  Did either of you need to use the reg key edit or did just the installing work?

Sean Drohan
Stardock Support Manager
End of sdRohan's quote

Just the install.

Reply #48 from Stardock Forums Top

I did just the install.  No more tab sticking; but there is the very odd drag lag when dragging a group to another window. 

But by far better than the sticky tabs.

Reply #49 from Stardock Forums Top

Quoting Obohn, reply 48

I did just the install.  No more tab sticking; but there is the very odd drag lag when dragging a group to another window. 

But by far better than the sticky tabs.
End of Obohn's quote

I thought the odd drag behavior was just me, i haven't had a chance to restart yet to see if that fixed it or not.... but now since someone else says they have that issue as well... I'll bring it up too. :D

Drag issue only occurs if you drag by using the groupy tabs bar, not the window bar below that. 

Reply #50 from Stardock Forums Top

I have the drag behavior as well.  When I drag a tab group from one spot to another, the mouse goes where I want it then the tab group follows the same path just delayed about a second or two.  I have it set with the tab group bar above the window and the drag behavior only happens when dragging by the tab group bar not the actual windows bar.

I didn't really notice this until now because I normally keep my windows maximized on my monitors.