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rajeshdoshi
rajeshdoshi
Join Date 03/2021
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Fences does not start

March 3, 2021 2:19:26 AM from Stardock ForumsStardock Forums

I have installed Fences. When I run Fences, I keep getting a pop up 

Fences does not appear to be loaded. 

You may need to reinstall Fences. 

I tried reinstalling. But the same message keeps appearing. 

I am using Windows 10 64 bit. 

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rajeshdoshi
basj
Join Date 03/2001
+505 sdemployee
Reply #1 March 3, 2021 4:37:25 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need to know more on your system.

  1. Windows full version numbers. Please use Winver.exe to get Windows full version numbers.
  2. Fences versions.
  3. Is your system in corporate environment? With websence / Forcepoint installed?
  4. Have you tried, purge and reinstall steps as mentioned here: https://forums.stardock.com/486084/fences-support-faq#reinstalling Just make sure to redownload the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.


Basj,
Stardock Community Assistant.

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rajeshdoshi
rajeshdoshi
Join Date 03/2021
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Reply #2 March 9, 2021 1:49:52 AM
from Stardock ForumsStardock Forums

1. Version 20H2 OS Build 19042.804

2. Version 3.0.9.11

3. Is your system in corporate environment? With websence / Forcepoint installed? : NO

4. Doesnt help. Same problem reported. 

 

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rajeshdoshi
basj
Join Date 03/2001
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Reply #3 March 9, 2021 1:57:14 AM
from Stardock ForumsStardock Forums

Hello again,

Please try cleanboot as mentioned here : https://forums.stardock.com/486084/fences-support-faq#cleanboot

Try that and report back.

Thank you,

Basj,
Stardock Community Assistant

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rajeshdoshi
rajeshdoshi
Join Date 03/2021
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Reply #4 March 13, 2021 6:59:44 AM
from Stardock ForumsStardock Forums

Dear Sir,

I tried 

- create a new user with administrator rights

- install Fences

- clean boot by changing parameters in msconfig. Keeping only Fences enabled.

- Reboot

However the result is the same. 

I tried with another PC which has Windows 7 installed. On that as well I get message as "Fences does not appear to be loaded. "

Do you have any local support in India who may take my machine online and help me resolve this?

 

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rajeshdoshi
basj
Join Date 03/2001
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Reply #5 March 13, 2021 7:06:58 AM
from Stardock ForumsStardock Forums

Hello,

No, we don't do direct online support. Need information on your Antivirus/Security setup.

Also, if you're running Windows Security, you might need to the solutions mentioned in this thread : https://forums.stardock.com/502301

Thank you.

Basj,

Stardock Community Assistant.

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rajeshdoshi
rajeshdoshi
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Reply #6 March 13, 2021 9:42:44 AM
from Stardock ForumsStardock Forums

We are using Quick Heal Total Security Anti virus. 

 

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rajeshdoshi
basj
Join Date 03/2001
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Reply #7 March 13, 2021 9:54:26 AM
from Stardock ForumsStardock Forums

Hello,

I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,

Stardock Community Assistant

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rajeshdoshi
michael0807
Join Date 03/2021
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Reply #8 March 13, 2021 11:22:02 AM
from Stardock ForumsStardock Forums

I have the same problem. The software does not start and I cannot create fences. It is installed on a Windows 10 64 bit laptop. The Windows-Version is as follows:

 

 

Edition  Windows 10 Pro

 

Version 20H2

 

installed              ‎16.‎02.‎2021

 

build      19042.867

 

serial number     R9113LHS

 

Leistung              Windows Feature Experience Pack 120.2212.551.0

 

 The antivirus software is sophos.

What do I have to do to fix that problem?

 

 

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rajeshdoshi
basj
Join Date 03/2001
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Reply #9 March 13, 2021 11:31:29 AM
from Stardock ForumsStardock Forums

Quoting michael0807,
reply 8

I have the same problem. The software does not start and I cannot create fences. It is installed on a Windows 10 64 bit laptop. The Windows-Version is as follows:
Edition Windows 10 Pro
Version 20H2
installed ‎16.‎02.‎2021
build 19042.867
serial number R9113LHS
Leistung Windows Feature Experience Pack 120.2212.551.0
The antivirus software is sophos.

What do I have to do to fix that problem?

Have you done all the suggested steps I mentioned above?

Reply#1.4 and #3?

and Does you also have same popup massage as TS?

Thank you.

Basj,

Stardock Community Assistant.

 

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rajeshdoshi
rajeshdoshi
Join Date 03/2021
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Reply #10 March 21, 2021 3:01:14 AM
from Stardock ForumsStardock Forums

Is there any update on this issue? 

Even after doing everything mentioned, I am unable to run Fences on my computer. 

 

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rajeshdoshi
basj
Join Date 03/2001
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Reply #11 March 21, 2021 4:22:21 AM
from Stardock ForumsStardock Forums

Hello,

Can you try running by uninstalling all antivirus and/or security software and only use Windows defense for it. Reboot and retest.

Thank you,

Basj,
Stardock Community Assistant

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