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zoogod
zoogod
Join Date 01/2016
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move application to a new machine

February 24, 2021 12:09:14 AM from Stardock ForumsStardock Forums
Back in 2016, I ordered the Start10 Software and installed it on a Win10 machine. 
 
Unfortunately, this machine is now permanently offline and cannot be re-connected to the internet.

I need to reinstall this application on a new machine. 
 
Do I need to deactivate the license so that it can be moved to the new machine?

Or can I just install on new machine straight away, using the original Product Key.
 
Any special instructions. 

In advance, thank you!
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zoogod
basj
Join Date 03/2001
+510 sdemployee
Reply #1 February 24, 2021 12:14:02 AM
from Stardock ForumsStardock Forums

Hello,
You can deactivate your old activation before activate on the new system using this guide : https://forums.stardock.com/486311/Accounts-and-Activation-Support-FAQ#deactivateproduct. Try it and let us know if you still need assistance.

Thanks
Basj,
Stardock Community Assistant.

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zoogod
zoogod
Join Date 01/2016
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Reply #2 February 24, 2021 3:13:08 AM
from Stardock ForumsStardock Forums

thank you, i think that worked!

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zoogod
basj
Join Date 03/2001
+510 sdemployee
Reply #3 February 24, 2021 4:34:13 AM
from Stardock ForumsStardock Forums

Great, glad it worked.

Thank you,

Basj,
Stardock Community Assistant

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