Universal Applications menu is empty

I recently updated to version 1.96 and I've noticed that my Universal Applications menu is empty on my 'Modern Style' start menu. I can't say that it's definitely this update that caused it as I'm sure I've had a few updates since I last used the Universal Application menu, but the Universal Applications menu was definitely working fairly recently and I've not changed anything with Start10 except install updates when prompted. I've tried uninstalling and reinstalling but that's not resolved the issue. I've also tried the 'Windows 7 Style' start menu and the Universal Applications menu is empty there too. I've opened up Configure Start10 > Desktop > Advanced and 'Hide Universal applications from the Windows 7 style menu' option is unticked. I've tried ticking then unticking this option but that hasn't solved the issue either. Am I missing something obvious here or is there an issue somewhere that I can resolve?

Advanced Search

Subscribe to this post

Do not email me updates for this post Email me updates for this post

Successfully updated karma reason!

AzDude

Join Date 11/2002

+347

Hello,

Sorry to hear you are having issues.

Try this link first to correct https://forums.stardock.com/486022/start10-support-faq#Start10Empty

and report back please.

AzDude
Stardock Community Assistant

Successfully updated karma reason!

Hi AzDude, first - amazingly fast response! Do you mean just the 'Start10Empty' section referenced in your link or everything on the page? Most of it isn't relevant to the issue I'm experiencing. I've checked the Windows Privacy settings and 'Let Windows track app launches to improve Start and search results' is indeed enabled:

Here's a snip of the Universal Applications menu:

And the options in Configure Start10 > Desktop > Advanced, showing 'Hide Universal applications from the Windows 7 style menu' option is unticked:

Successfully updated karma reason!

I did a purge and reinstalled, the Universal Application menu is now back, working as normal

Successfully updated karma reason!

AzDude

Join Date 11/2002

+347

That's good their back , I was going to have you do a Purge as next step ..

Successfully updated karma reason!

Ok, so I thought the purge had worked and, temporarily, it did. On the next reboot, though, the same issue re-occurred. I tried another reboot and they came back - but, I'm getting another issue along with it. It seems that on every reboot (maybe not every reboot, but more often than not) I lose the activation - I have to re-activate it by entering my email address and password or licence key. I thought this affected just my main desktop PC, but I'm having the same issues (both the universal apps being empty and the lost activation) on both laptops and my other PC too. It seems weird that nobody else has reported this but it surely can't be just me if I'm having the same issue on all machines I have Start 10 installed on?

Successfully updated karma reason!