Problems with Mouse and input

from Stardock Forums

I'm running Multiplicity in KVM mode and the mouse tracking is all wrong.  I've verified firewall settings and gone through the troubleshooting steps outlined in similar posts but what I'm seeing is bizarre.   I've taken a short screen recording of 2 windows.  Multiplicity on the left where you can see me moving the mouse around, and a VNC session to the same PC on the right which shows where the mouse is actually showing up on the laptop its self.

https://i.imgur.com/jD0uwmn.gif

This wasn't an issue until the most recent update that rolled out a couple days back.

multiplicity
4,167 views 3 replies
Reply #1 from Stardock Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

Reply #2 from Stardock Forums Top

I want to +1 this problem. I just bought Multiplicity KVM and I'm getting the same issue. The mouse motion on the secondary machine (identical full 1080 resolution to primary machine) motion is scaling incorrectly by about 10%. So in the upper left of the secondary, both mice appear identical, but in the lower right of the secondary, the mouse coordinates are about 110% of my primary machine. It's not totally unusable, but it's a hot problem.

Perhaps I'll look for an older version to download that functions in the mean time? Could you please point out an old version I can download while this is being fixed?

UPDATE: I now have a secondary workaround that is a band-aid for this issue. My secondary computer has a secondary monitor that is 4K res. I know that this monitor has settings in windows 10 for 125% scaling in the monitor settings of windows 10. I cut this back to 100%, I changed the resolution from 4K to Full 1080 HD, and I set the primary display as the main display with no monitor extension to the secondary monitor. I did all three of these changes and at least one of them works. This is still a bug in the software however.

Fences - Organize your desktop icons today!
Reply #3 from Stardock Forums Top

We are looking into it...

Thank you for the report.

Sean Drohan
Stardock Support Manager