KVM mouse offset issue

from Stardock Forums

I have a mouse cursor movement issue with the Multiplicity KVM. There is weird discontinuity on the screen.  It feels like some issue caused by screen scaling. There is a point where the cursor jumps back to the edge of the screen and there's constant linear offset with the cursor after that point. At the top left corner of the screen the offset is close to zero.

The HW configuration is quite difficult to explain, but basically I have two computers here and they are connected using KVM. There's one laptop that is using dual-screen layout and one desktop with single screen layout. I have one larger display which is shared between the Laptop and desktop, but usually only Desktop is used as a input source. In laptop the main integrated display is 4k, but currently. I'm using it in Full HD (1080) resolution.

Here's a video of the problem https://youtu.be/Gx99gKVfEVw

Laptop winver

Desktop Winver

multiplicity
4,204 views 3 replies
Reply #1 from Stardock Forums Top

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #2 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

I have one larger display which is shared between the Laptop and desktop, but usually only Desktop is used as a input source.
End of quote

If you do not have it this way, that only one PC is connected to said display, does the issue still occur?

Sean Drohan
Stardock Support Manager

CursorFX - Customize your Windows cursor
Reply #3 from Stardock Forums Top

As usual, the issue is now gone after yesterdays laptop reboot. Same setup is now working correctly. The issue lasted almost a week and I'm quite sure I have rebooted the laptop and desktop during that time. Anyway. Thanks for the support again.