can't download ashampoo driver installer

Unauthorized We're sorry, you are not authorized to download this file.

from Stardock Forums

I purchased the ashampoo bundle and when I try to download the driver updater from the link provided in my receipt page or email I get:

 

We're sorry, you are not authorized to download this file.

The download token provided is invalid. Please check to make sure you have the correct url. Or if you are in need of assistance please visit our support page.

 

Huh?

 

Thanks - Richard

3,835 views 3 replies
Reply #1 from Stardock Forums Top

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #2 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

If you are still having the issue (may have been momentary, can you post the exact link that is in the receipt that is failing?

Sean Drohan
Stardock Support Manager

Groupy 2 - Organize multiple applications into grouped tabs on your Windows desktop
Reply #3 from Stardock Forums Top

The link:  https://cdn.stardock.us/downloads/public/ashampoo/ashampoo_driver_updater_1.21.exe

Well, it finally worked so I'm ok now, thanks!  It did a great job too, my pc is noticeably faster on boot and a wireless issue is gone!

However, why does Malwarebytes always insist that links to your site & downloads contain Malware and try to block me?

Thanks - Richard