Can't move desktop icons Once in a fence

Icons are unmoveable

https://pastebin.com/ubmBX6XC

I can create fences but it cannot be moved to another fence or even be moved out of a fence. The only way to free a desktop icon to be able to move it again is to disable Fences altogether. Having Fences running at all completely disables any ability to move icons in any way. The icon doesn't even need to be in a fence to be locked on the desktop. It also can't be rearranged in any way. When trying to select and drag with the mouse I just get a 'circle with a line through it' symbol. Tried to take a screenshot but it wouldn't capture the mouse cursor. Similar to this symbol 🚫but gray.

debug file linked https://pastebin.com/ubmBX6XC

8,653 views 4 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. Need to know more on your system.

  1. Windows versions. Please use Winver.exe for full Windows version numbers.
  2. Fences versions.
  3. Please try purge and reinstall steps as mentioned here: https://forums.stardock.com/486084/fences-support-faq#reinstalling Just make sure to redownload the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.


Basj,
Stardock Community Assistant.

Reply #2 Top

I followed the instructions exactly given above to purge Fences. No change.


Windows version is Version 2004 (OS Build 19041. 450)

Fences version v1.01.143

Reply #3 Top

Hello,

I think it is best to run Fences v3 for compatibility on latest Windows 10. Anyway, I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #4 Top

Fences 3 works fine

I own it on my previous computer but am having trouble finding my license key so I can install it on my new computer

I have no idea what the issue is
That's for another ticket

Thank you for your help

Consider this issue closed