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Dave P
Dave P
Join Date 03/2003
+2

Cursor FX 4

program won't open

July 12, 2020 10:32:00 PM from Stardock ForumsStardock Forums

After installing cursor fx 4 the first time and setting a cursor in windows 10 pro x64 the program dose not open the next time. No crash or error, just doesn't open. If I delete it and reinstall it, it seems to work after that.  

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Dave P
basj
Join Date 03/2001
+1598 sdemployee
Reply #1 July 12, 2020 10:40:58 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. But, not really sure about your issue. So CursorFX v4.0 is working in your system or not?

Thanks
Basj,
Stardock Community Assistant.

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Dave P
Dave P
Join Date 03/2003
+2
Reply #2 July 15, 2020 5:22:46 PM
from Stardock ForumsStardock Forums

Hello, thanks for the reply. It is working after I install it and set it up,  but if I click on the shortcut in start or the .exe the 2nd time in the directory the program will not run nothing happens the program window dose note open.

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Dave P
Dave P
Join Date 03/2003
+2
Reply #3 July 15, 2020 5:51:52 PM
from Stardock ForumsStardock Forums

I've been doing some research from when I initially installed Cursor FX and according to the date codes I installed it before the windows 2004 feature update installed witch means I installed it, opened and set it up before the update and didn't try to open it til after the update was installed. 

The cursor fx program window dose not open at all anymore even if I reinstall it. It's not working in the system now.

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Dave P
basj
Join Date 03/2001
+1598 sdemployee
Reply #4 July 15, 2020 10:07:04 PM
from Stardock ForumsStardock Forums

Hello,

Please check if you have CursorFX listed in Task Manager to Startup : Enable and the CursorFX icons appear in your taskbar extended tray.

Thank you,

Basj,
Stardock Community Assistant

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Dave P
Dave P
Join Date 03/2003
+2
Reply #5 July 16, 2020 5:53:09 PM
from Stardock ForumsStardock Forums

Hello,

Yes it is in the extended tray and is there when I start windows but dose nothing when its clicked on, I did manage to get it to open/run using the capability troubleshooter but it only opened once after that it won't open/run again.

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Dave P
basj
Join Date 03/2001
+1598 sdemployee
Reply #6 July 16, 2020 8:11:32 PM
from Stardock ForumsStardock Forums

Please try purge and reinstall steps as mentioned here: https://forums.stardock.com/485856/cursorfx-support-faq#reinstalling Just make sure to redownload the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.

Thank you,

Basj,
Stardock Community Assistant

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Dave P
Dave P
Join Date 03/2003
+2
Reply #7 July 16, 2020 9:13:01 PM
from Stardock ForumsStardock Forums

Didn't work, I give up. Something is stopping it, something in the way you know.

 

 

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Dave P
basj
Join Date 03/2001
+1598 sdemployee
Reply #8 July 16, 2020 9:52:08 PM
from Stardock ForumsStardock Forums

Here something you can try to help you figure out what is blocking CursorFX from working.

https://www.windowscentral.com/how-clean-boot-windows-10

Thank you,

Basj,
Stardock Community Assistant

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