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Pilot_Holger
Pilot_Holger
Join Date 07/2020
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Installation

July 2, 2020 10:38:51 AM from Stardock ForumsStardock Forums

Hello,

I bought Fence's 3 yesterday. I am very disappointed, because I can do what I want, I keep getting an error message.

All drivers are up to date. Operating system is WIN 10 Pro with NVidia graphics card.

I have done a clean reboot, I ran your program PURGE, shut down the antivirus program, created a new admin account.....nothing helped!

Message: 2020-07-01T15:48:35] Info    : Initialize: Product ID '2628', Product Name 'Fences3', Version '3.0.9.14', Company Name 'Stardock', Process Name 'G:\programme\zubehör\fences\Fences.exe' and loak at Picture!

What now....?

 

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Pilot_Holger
AzDude
Join Date 11/2002
+342 sdemployee
Reply #1 July 2, 2020 11:12:01 AM
from WinCustomize ForumsWinCustomize Forums

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

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Pilot_Holger
basj
Join Date 03/2001
+466 sdemployee
Reply #2 July 2, 2020 11:20:25 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need more information on your system

1) Windows version, please use Winver.exe for full version numbers.

2) Your system hardware information, such as CPU, GPU etc etc.

3) Please try purge and reinstall steps as mentioned here: https://forums.stardock.com/486084/fences-support-faq#reinstalling Just make sure to redownload the latest version from your account. Reboot after the purged. Reinstall, (please reinstall into a default directory), and Reboot again after the installation. Retest it. Report back here.

Thanks


Basj,
Stardock Community Assistant.

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Pilot_Holger
AzDude
Join Date 11/2002
+342 sdemployee
Reply #3 July 2, 2020 11:22:56 AM
from WinCustomize ForumsWinCustomize Forums

Hello , if still issues ...

Make sure in task Manager BOTH Fences are enabled at Start Up .

try reboot and check , if still an issue ,

Would you Please do a Clean Boot: https://forums.stardock.com/486084/fences-support-faq#cleanboot

check and report back please .

 

 


AzDude
Stardock Community Assistant

 

 

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Pilot_Holger
sdRohan
Join Date 10/2012
+225 sdsupport
Reply #4 July 3, 2020 9:33:59 AM
from WinCustomize ForumsWinCustomize Forums

Hello,

Sorry to hear you are having trouble.

Are you installing on a PC in a corporate environment?

Sean Drohan
Stardock Support Manager

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