All Programs Menu Gone

from Stardock Forums

All of a sudden, my "All Programs" icons are gone and the pane is just white.  However, when I hover a cursor over it, I can still launch programs from it.  How do I get the folder icons back?  Right now, I can't see any icons, but I can launch a program (Though I have no idea what it will be since I can't see the list).

Thanks for any help.  I can't correlate this to any system or program change.

1,715 views 4 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Need to know more.

1) Windows version. Please use Winver.exe for full version numbers.

2) Have you tried rebooting the system?

3) Try the purge and reinstall steps  as mentioned here : https://forums.stardock.com/486022/start10-support-faq#reinstalling

Just make sure to re-download the latest version from your account. Restart after the purge, reinstall, reboot again and retest it. Report back.

Thanks

Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Version 1909 (US Build 18.363.592

Rebooting has not helped, but I can sure try it again.

I will look at your link, purge and reinstall per its directions.

 

As I said, the weird thing is that all those programs are there, just whited out.  For example, I launched Acronis True Image just fine, even though I could not see the icon on the menu, just white/blank.

 

Thank you for your time.  I will try those things and report back.

Ashes of the Singularity II
Reply #4 from Stardock Forums Top

Great.

Thank you,

Basj
Stardock Community Assistant.