v1.8 update issues

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

It's a known issue - only one instance is installed.  If you really only wanted one, you would remove them both then reinstall.

Sean Drohan
Stardock Support Manager

You can also delete entire folder from registry which is responsible for version 1.75:

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Stardock Start10

Do not make a mistake and do not delete this folder responsible for version 1.8:

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Stardock Start10™

I have same problem in windows 10 home 1909. I can't uninstall the start 10 1.75 version . But start 10 1.75 version is still working . I can't see it in control panel. If I install 1.80 version,  it is not success.

The 1.80 start 10 install application .  The words of application is garbled  text .  I use Traditional Chinese in windows 10.

Thanks.

Hello,

Sorry your having issues .

Would you Please try this PURGE: https://forums.stardock.com/486022/start10-support-faq#reinstalling

Reboot and ReInstall the latest version of V.1.8 from your account page .

Test and report back here please.

AzDude
Stardock Community Assistant

All previous updates have been kind enough to cleanup old versions, as they should.

Removing the old registry key per zbigniewklos suggestion resolved the issue.

Thanks. I can install 1.80 now.

Removing the old registry key per zbigniewklos suggestion resolved the issue for me too.

Thanks