Lose connection when laptop lid is closed

Windows 10

from Stardock Forums

I lose the connection to my windows 10 pro laptop when the lid closes. Windows 10 power setting is to do nothing when the lid closes. Kind of defeats the purpose of Multiplicity if I have to have two monitors on.

multiplicity
6,258 views 7 replies
Reply #1 from Stardock Forums Top


Windows 10 power setting is to do nothing when the lid closes.
End of quote

That really sounds like there is an issue with the Windows 10 power setting itself...;)

Reply #2 from Stardock Forums Top

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate you feedback and patience.

And, while waiting, you should also check the FAQ section on Multiplicity : https://forums.stardock.com/486104/multiplicity-support-faq

Thank You,
Basj
Stardock Community Assistant.

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Reply #3 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

I lose the connection to my windows 10 pro laptop when the lid closes. Windows 10 power setting is to do nothing when the lid closes. Kind of defeats the purpose of Multiplicity if I have to have two monitors on.
End of quote

Can you still ping the Secondary when the lid is closed?  If not, Windows is powering down networking - something MP needs.

Sean Drohan
Stardock Support Manager

Reply #4 from Stardock Forums Top

I can ping the laptop while the lid is closed. As soon as I lift the lid the screen appears on the laptop and I'm still logged into the laptop.

Reply #5 from Stardock Forums Top

Quoting cstraley, reply 4

I can ping the laptop while the lid is closed. As soon as I lift the lid the screen appears on the laptop and I'm still logged into the laptop.
End of cstraley's quote

Can you still use RDP to connect to it - can you still get to network / folder shares on it (create them to test if you don't have them)?

Sean Drohan
Stardock Support Manager

 

Reply #6 from Stardock Forums Top

Because it is Windows 10 Home RDP is not available. That is why I purchased the KVM upgrade to Multiplicity.

Reply #7 from Stardock Forums Top

Quoting cstraley, reply 6

Because it is Windows 10 Home RDP is not available. That is why I purchased the KVM upgrade to Multiplicity.
End of cstraley's quote

Quoting sdRohan, reply 5

can you still get to network / folder shares on it (create them to test if you don't have them)?
End of sdRohan's quote

Sean Drohan
Stardock Support Manager