No Suitable Decoder Found (Again)

from WinCustomize Forums

Downloaded Deskscapes 10 - again - same problem.  Back - again - to Deskscapes 8.

10,139 views 15 replies
Reply #1 from WinCustomize Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

Reply #2 from WinCustomize Forums Top

Just stop.  Your form letters do nothing.  And, for the record, the last time you told me that no one contacted me.  Months later and still no response. 

ObjectDock - Access shortcuts and frequently used applications from an animated dock.
Reply #3 from WinCustomize Forums Top

Quoting Gregory2001, reply 2

Just stop.  Your form letters do nothing.  And, for the record, the last time you told me that no one contacted me.  Months later and still no response. 
End of Gregory2001's quote

Greg, you have been responded to in a number of threads - a number of times - if I am not mistaken.  We have tried many many things to help you.  To my knowledge, you are the only one left with this issue.

Sean Drohan
Stardock Support Manager

Reply #4 from WinCustomize Forums Top

I know.  That's what you said last time.

Reply #5 from WinCustomize Forums Top

Quoting Gregory2001, reply 4

I know.  That's what you said last time.
End of Gregory2001's quote

We can work on it again but we will likely be covering a lot of ground over again - me asking you to try things you already have - but I can't comb over every thread seeing what all has been done. 

Let me know and Ill work with you personally on it. 

Sean Drohan
Stardock Support Manager

Reply #6 from WinCustomize Forums Top

I did.  For months. 

Reply #7 from WinCustomize Forums Top
Quoting sdRohan, reply 3
Quoting Gregory2001,
reply 2

Just stop.  Your form letters do nothing.  And, for the record, the last time you told me that no one contacted me.  Months later and still no response. 



Greg, you have been responded to in a number of threads - a number of times - if I am not mistaken.  We have tried many many things to help you.  To my knowledge, you are the only one left with this issue.

Sean Drohan
Stardock Support Manager

End of sdRohan's quote

 

Think again..please see      https://forums.stardock.com/496748/cant-change-wallpaper-deskscapes

 

from reply 7 on.

Reply #8 from WinCustomize Forums Top

Quoting Gregory2001, reply 6

I did.  For months. 
End of Gregory2001's quote

https://forums.wincustomize.com/495802/page/1/#3754255 

July 13 - Requests from Support not responded to [post number #16].

For Support to replicate and thus resolve an issue the dialog really needs to continue.

Coincidentally....does the posting of this thread No Suitable Decoder Found (Again) infer that the problem has returned... or is it in fact still the same problem that has continued unabated?..;)

Reply #9 from WinCustomize Forums Top
Quoting Jafo, reply 8
Quoting Gregory2001,
reply 6

I did.  For months. 



https://forums.wincustomize.com/495802/page/1/#3754255 

July 13 - Requests from Support not responded to [post number #16].

For Support to replicate and thus resolve an issue the dialog really needs to continue.

Coincidentally....does the posting of this thread No Suitable Decoder Found (Again) infer that the problem has returned... or is it in fact still the same problem that has continued unabated?..;)

End of Jafo's quote

Problem has returned.

Reply #10 from WinCustomize Forums Top

The dialog did continue.  My posts were removed by sdRohan and I was banned.  I had "real" support un-ban me.  Not relevant anyway.  DS8 works.  Problem has returned.

Reply #11 from Stardock Forums Top

Greg / SJN

Quoting Gregory2001, reply 10

The dialog did continue.  My posts were removed by sdRohan and I was banned.  I had "real" support un-ban me.  Not relevant anyway.  DS8 works.  Problem has returned.
End of Gregory2001's quote

Quoting S, reply 9

Problem has returned.
End of S's quote

I get your frustration, and share it, but if we can't keep a dialog going - knowing full well we will ask questions we have before (and have them responded to in a constructive manner) - how can we be expected to resolve it?  

Also, we need complete and concise responses; sometimes both of your answeres can be very brief - not answering all questions asked or providing the data asked for. 

If and when you both are ready, let us know.

Regards,
Sean Drohan
Stardock Support Manager

Reply #12 from WinCustomize Forums Top

You can't keep a dialog going when your posts are removed and you are banned.

Reply #13 from Stardock Forums Top

Quoting Gregory2001, reply 12

You can't keep a dialog going when your posts are removed and you are banned.
End of Gregory2001's quote

There are a few reasons why posts would be removed or a person banned (temporarily in your case) - to name the primary:

-Disruptive / abusive posts / language
-Spam
-Off topic which disrupts the flow of conversation in a thread

If I recall, some of yours fit some of these.  That does not mean we do not want to help you - you just have to follow what I laid out in my prior post...

Regards,
Sean Drohan
Stardock Support Manager

Reply #14 from WinCustomize Forums Top

None of the above have ever applied to me.  And I already "followed" your "layout".

Reply #15 from Stardock Forums Top

Quoting Gregory2001, reply 14

None of the above have ever applied to me.  And I already "followed" your "layout".
End of Gregory2001's quote

I am going to jump in here as you seem to be taking this thread off at a tangent.

You either would like support or you would not.

Personally I would recommend working with Sean, he will try his best to get enough information about the problem so he can inform development so we can see if we can resolve the issue for you.  But if you do not work with Sean then no information will make it to development so the issue that seems to be only impacting 1-2 people will remain.