Better half going out of town with laptop can I still connect?

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate you feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

Hello Basj,

Thank you so very much for forwarding my question to the Stardock Support team for their assistance.  I'll keep looking for updates on this thread.  I appreciate your help in obtaining an answer to this question.  Hopefully, I'll be able to assist my better half should he run into issues during his weekend trip.

Hello,

My better half is going out of town this coming weekend and taking his laptop with him.  I provide technical support, as I'm the computer person of the home.  Will Multiplicity work outside of our private home network (e.g. 10.0.0.X)?  If yes, what do I need to do to configure the secondary (his) and the primary (mine)?

Thanks!

End of quote

MP is designed to work on the same subnet; not across other networks or over the Internet. 

Sean Drohan
Stardock Support Manager

Hello,

Do you know of a product similar to Multiplicity but can go beyond the local subnet?

Can using VPN put  oth computers on the same subnet even with the distance?

Any other solutions possible?

Thanks.

Yes, that would work.  If you have each connected to a VPN, that puts it on a shared / same subnet, that would work.

You would likely want to add the Secondary by IP instead of HostName:

Sean Drohan
Stardock Support Manager