[ SOLVED] WindowFX 6.04 & 6.05 and Active disk image

Hi 

I noticed something strange using windowFX and Active disk image ( a backup software ) on my main rig windows 10 19H1 french :

- when I run active disk , the window closes it self when trying to move it with mouse ( doesn't when right click and choose in menu " move" )

I'm sure it is windowFX related cos when I disable it , active disk image is movable without closing with mouse. 

I tried exclude it from windowFX in vain. Issue remains.

- what is more strange is I tested under a windows 10 19H1 US and all is working with windowsFX ON !

Do you think it be possible to export registry files from my working US windows OS rig and then merge on my french windows 10 computer ? 

Regards 

7,300 views 4 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. But, I have no issue running Active@ Disk Image V 9.1.4 64-bit without issue. Thought its the trial version. Please try the purge and reinstall to see if it helps : https://forums.stardock.com/485903/windowfx-support-faq#reinstalling

Just make sure to re-download the latest version from your Account. Reboot after the purge, reinstall it. And reboot again. Retest and report back here.

Thanks

Basj,
Stardock Community Assistant.

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Reply #2 Top

>Thank you basj , gonna test that this afternoon when free time 

Reply #3 Top

Finally followed your advice and steps with purge , did the trick ! everything is ok now with active disk image :) 

have a nice day basj ! |-)  

Reply #4 Top

Great, glad you solved it.

Thank you,

Basj
Stardock Community Assistant.