PC keeps asking me to update Start10 on every restart

Hello!

My PC (Windows 10 Pro x64) keeps asking me to update Start10 after every restart even though I have updated it (using the newest version 1.71b from my account) and restarting (when the process begins again). Since I usually "sleep" my PC, the problem shows up again in a few days when I restart the PC. Since the notice does not specify the version to update to, I opt for updating anyway. This is a nuisance especially since I am only successful in installing in Safe Mode.

And by the way, my 2 laptops have exactly the same error. Is the antivirus (Bitdefender) removing a certain file the prevents this update notice??

Yours truly,

 

Dr. T. M. Najim 

2,614 views 3 replies
Reply #1 Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

Reply #2 Top

Hello

Would you Please try this PURGE:  https://forums.stardock.com/486022/start10-support-faq#reinstalling

Reboot and Re-Install the latest version from here https://www.stardock.com/support/product-key-retrieval

Reboot and test for awhile then report back .

Thank You.

 

 

AzDude
Stardock Community Assistant

Reply #3 Top

Thanks AzDude! I will try this in a few days after I come back from my flight to Rome and report.