Start 10 update

Please try to download the latest version through your account. https://store.stardock.com/myaccount/products

Thank you,

Basj,

Stardock Community Assistant

I have done this numerous times but the installation still freezes at the same point

When it stall did it gave any error massage? And if possible please include a screen capture on that error or at that specific point where it stall.

Thank you,

Basj,

Stardock Community Assistant

I have the same problem. Will not install start10 and yes I first used Purge. It worked just fine until I did the update to a newer version. Very disheartening. Feel like I am going in circles with no real hope it will be fixed.

I am having exactly the same problem as 'ropeseller' and with the same error notification. I cannot uninstall either through the program uninstaller or with Revo. Strangely, it has updated perfectly on my other Windows 10 machine, with similar hardware. Please advise what possible actions to take.

Hello,

If you have not tried the purge and reinstall steps, please try it : https://forums.stardock.com/486022/start10-support-faq#reinstalling

Just make sure to re-download the latest version again from your account. Reboot after the purge. Reinstall using the one you just download. Reboot and retest. Report back here.

Thank you,

Basj,

Stardock Community Assistant

Hi Basj,

Thanks for the instructions. However, when I checked my Start 10 properties again - low and behold it has somehow installed itself correctly.

Don't ask me how!!

Hey.. as long as it work for you. I am happy.

Thank you for reporting back,   

Basj,

Stardock Community Assistant

Hi Basj,

It seems I spoke too soon!! After a reboot I have now lost Start 10 and it has reverted to Windows Start. It is very odd as it stated that it was Vsn 1.7 when it was working. Seems it is now not loading correctly.

Will keep trying to sort it out.

Still need to know, have you tried the purge and reinstall step mentioned above?

Thank you,

Basj,

Stardock Community Assistant

Tried the purge and reboot and seems to ahve done the job

Hi Basj,

Sorry for the late reply but I have been away for a couple of days.

I have run the purge file.  PLUS  as it was still showing up in Revo Uninstaller I also ran this prog and it found some leftover entries which I also deleted.

Reinstalled Start 10  okay - so far.

 Fingers crossed and thanks for the help.

Glad, you solved it. Thanks to both of you for reporting back.

Thank you,

Basj,

Stardock Community Assistant